Pure Color Long-Lasting Creme Lipstick, Refill
$25.50 with code: FRIEND$30.00
Product Details
Web ID: 1565541225 days ago
Something wrong
When the lipstick came, it was really messed up. You can’t roll it up because it’s in backwards with a cap in the bottom. I don’t know if this is normal, but I have no way of using it..
1 month ago
Totally damaged
totally damaged, product was received in correct package (box) however there was no lid, case, base to turn...very diapointed.
2 months ago
from California
Good
Good quality, excellent color
Recommends this product
8 months ago
Sample
They sent only the metal part with no lipstick.it’s a joke. I called to complain and they didn’t even refund the money till now. It’s not even a sample. It’s a very small blue box and inside there is a small metal part with no cover without lipstick. It’s ridiculous. I will never buy anything from them and will return everything I bought. Very disappointed
1 year ago
from United States
Pure Color Lipstick Intense Nude #561
The quality of the lipstick is fine. The problem is that the color has changed I have used Intense Nude #561 for years. On the latest purchase the color has more of an orange tone. All my previous orders were more of a wine tone. You can hold up the old and the new lipstick next to each other and see the difference in color. See attached photo. The image on the left is the new lipstick. Looks like I have to find a new shade similar to the old Intense Nude.
Recommends this product
Customer review from esteelauder.com
Response from esteelauder.com
esteelauderpwr1 year ago
Hello. We're disappointed to hear this isn't working for you. We're here for you and want to assist right away. We kindly ask that you give us a call at 1-877-311-3883 or via email if you prefer at EsteeConsumerService@esteelauder.com so we can assist. We are standing by now!
1 year ago
from US
No Blondes
I went to a model to try on your lipstick & you have no blondes! I'm a blonde You only have brown & black haired models. What's up with that?
Customer review from esteelauder.com
Response from esteelauder.com
esteelauderpwr1 year ago
Your comments are important and we want to connect you with the right team. If you would like further assistance, please reach out to consumercare-soc@gcc.esteelauder.com with your contact information and full details. A team member will then be in touch.
1 year ago
from NY, NY
Poor quality
Using this brand of lipsticks for years. Last time I bought two lipsticks in Irresistable, both of them broke after a few uses and became unusable. Just a waste of money. Estee Lauder used to make much better quality products.
Customer review from esteelauder.com
Response from esteelauder.com
esteelauderpwr1 year ago
Allie, your comments are important and we want to connect you with the right team. If you would like further assistance, please reach out to consumercare-soc@gcc.esteelauder.com with your contact information and full details. A team member will then be in touch.
1 year ago
from Waxahachie, TX
A classic lipstick
I received a giftset of these beautiful Estee Lauder lipsticks as part of a holiday campaign for the brand. The formula is so lovely. They have great color payoff, longlasting & don't dry out my lips. The packaging is beautiful as well. There's a reason this is a classic lipstick staple.
Recommends this product
Customer review from esteelauder.com