Textured Fleece Heated Blanket, King
Product Details
Web ID: 18437027Bad remote control
Bought this blanket with high hopes. Purchased in Dec, 4 months ago and now the left side remote control doesn’t work, won’t turn on, tried unplugging and plugging back in several times, no luck. Super frustrating!!
Response from JLA Home
Hi Kimberly, thank you for bringing this to our attention. Please note that your blanket is covered by a warranty, and we'd like to help resolve this quickly. We recommend reaching out to our customer service team at 866-456-8852 or via email at jlacs@jlahome.com with your order number and a brief description of the issue. Our team can assist you with a warranty claim or explore other solutions as appropriate.
Never delivered, check your records
I have been waiting for 2 weeks for delivery. I have called numerous times and I am extremely frustrated with this issue. I was originally promised delivery by 1-17-25. Why is it SO DIFFICULT for your store to provide such a simple order. DO NOT BILL ME FOR THIS because I am still waiting for delivery. Please wake up and stop irritating me,
Response from JLA Home
Hi Mary, we truly apologize for the delay and understand your frustration. This is not the experience we want for our customers, and we’re committed to getting your order to you as quickly as possible. Our team works hard to ensure quality products and service, and we regret that we have fallen short in this instance. Please reach out to our customer service team at 866-456-8852 or via email at jlacs@jlahome.com, and we’ll do everything we can to resolve this for you. Our team is available Monday through Friday, from 7:00 am to 3:30 pm (PST). Thank you for your understanding, and we look forward to resolving this soon.
Love it!
This is the best purchase I’ve made in a while! Love this blanket. So soft and serves its purpose. I feel like I’m getting hugged when I get into bed. My only complaint is that the wires and controller are a little bulky.
Recommends this product
Fabulous Heated Blanket looks nice on the bed
Love the blanket. Heats up quickly
Love this Thick soft warm blanket!!!!
I ordered this blanket after sending one back from to another company disgusted at the quality! This ones appearance is extraordinary with textured stripes on one side and the other side is fleecy and soft. The ease at setting up is noteworthy because everything fits in well and the components are long enough for both sides. I did buy a king for my queen bed but I’m sure the queen would have been good too! It’s easy and warm and in my picky opinion truly “premium” like the title suggests!!!! I bought one for my white elephant gift…. The cream color is beautiful too!
Heating problem
The right side of the blanket does not heat, I had it at 10 (maximum) The left side heats up the blanket.
Response from JLA Home
Dear Customer, Thank you for bringing this to our attention. We’re sorry to hear that you're experiencing an issue with the blanket, and we understand how frustrating it can be when a product doesn’t work as expected. It sounds like there may be a defect with the heating element on the right side of the blanket. We’d be happy to assist you with a replacement or a return. For further assistance, please feel free to refer this matter to our Customer Service team. You can contact them directly at our customer service team at 866-456-8852 or jlacs@jlahome.com. We're available Monday through Friday, 7:00 am to 3:30 pm (PST).
Lovely Blanket
I bought this for my husband and I and WE LOVE IT. I like that he can control his heat and i can control mine. Its light weight, warm and fuzzy. Great buy with huge savings!!
Recommends this product
Great blanket
Just as advertised