Birthday Cake Countdown Playset
Product Details
Web ID: 13827303Cute toy if it actually worked.
My son bought this as a Christmas gift for his 7byear old sister. She was extremely excited and opened it right up. Upon pushing the yellow button to pop up the top it lifted and immediately fell back down and won't stay up. You could see inside the spring was just rolling around inside underneath the top tier. We attempted to take the bottom off and see if we could fix it but unsure how. Very disappointing.
Customer review from shop.mattel.com / fisher-price.mattel.com
Response from shop.mattel.com / fisher-price.mattel.com
We're sorry your daughter had a frustrating experience with her new gift. Please reach out to our Consumer Services team so we can help. You'll find all our info here: https://service.mattel.com/us/ContactUs.aspx
Disappointed 9 year old
Brought this for my Autistic daughter for her birthday as she love polly pocket. Opened all doors then pressed the button to open the carousel and the spring inside the shaft snapped so we had to lift it off to open it. You can’t pull the carousel up and slides back into the cake. She is distraught over this.
Customer review from shop.mattel.com / fisher-price.mattel.com
Response from shop.mattel.com / fisher-price.mattel.com
We're sorry to hear this. Please reach out to our Consumer Services team for help. Phone support is available at 800-524-8697, Mon.- Fri., 9 a.m. - 6 p.m. EST.
Don’t waste your money
Toy broke within 1 minute
Great feature
[This review was collected as part of a promotion.] I love the countdown and pull off tabs. There is a lot of extras to play with. My kids enjoyed seeing what was inside each part. They enjoyed pulling out what they found inside and played with it for hours.
Recommends this product
Customer review from shop.mattel.com / fisher-price.mattel.com
Hours of fun!
[This review was collected as part of a promotion.] My daughter had so much fun just opening this toy. She has played with it every day since it arrived. The little carousel is adorable. The dolls and accessories are so much fun too. This would be great for any little girl's birthday!
Recommends this product
Customer review from shop.mattel.com / fisher-price.mattel.com
Fun birthday countdown!
[This review was collected as part of a promotion.] I was a little confused as there wasn’t any directions but figured it out as we went. There are only 5 countdown days to the birthday. The package said 25 surprises so I thought it was maybe a 25 day countdown. So it could use that specification on there. However my little loved the mystery surprises each day. It was so fun on the last day when the middle came out!
Recommends this product
Customer review from shop.mattel.com / fisher-price.mattel.com
Cute Surprises!
[This review was collected as part of a promotion.] My 5 year old loves this toy. It's so fun to open, with several little parts to open and new surprises each time. If you get this as a birthday gift, give it a few days ahead of time so your child can open a new compartment for each day leading up to their birthday. So cute and builds the suspense.
Recommends this product
Customer review from shop.mattel.com / fisher-price.mattel.com
So many extras!
[This review was collected as part of a promotion.] It’s exactly like the old Polly pocket! I was so excited when I saw this toy! Reminded me of my childhood!! My daughters face was priceless as she opened each surprise!! She loved the accessories, espically the fish and puppy that came with it!
Recommends this product
Customer review from shop.mattel.com / fisher-price.mattel.com