Plush Allergy Resistant Medium Down Like Fiber Filled 4-Pack Pillow, Queen
Product Details
Web ID: 10537262
This review is from Plush Allergy Resistant Medium Down Like Fiber Filled 4-Pack Pillow Queen BeddingDescription didn't match actual product.
Pillow too thick
This review is from Plush Allergy Resistant Medium Down Like Fiber Filled 4-Pack Pillow Standard BeddingPoor quality, insubstantial, lumpy pillows
Not medium firm at all per the listing, they squished all the way down with ease, it would take 2 to make the firmness of one medium pillow. They are also very lumpy and the filling was coming out from somewhere, there were bits all over the place. These were supposed to be a gift but will be returning them; I’d be embarrassed to actually gift these. Lesson learned, no more online pillow purchases
Response from Support at Ella Jayne
Thank you for your feedback, and I’m truly sorry to hear that the pillows didn’t meet your expectations. Our Plush Allergy Resistant Pillows are designed to provide a medium support, but we understand that preferences for firmness can vary. The issues with lumpiness and filling should not happen. Please reach out to us at support@ellajayne.com, and we’ll gladly assist with an exchange to make sure you get a product you’re happy with. We appreciate your feedback and the opportunity to make this right.
This review is from Plush Allergy Resistant Medium Down Like Fiber Filled 4-Pack Pillow Queen BeddingGreat pillows
Great Pillowsat a great price.
Recommends this product
To Flat
These pillows are to flat. Have to sleep on two. Would not buy again.
Customer review from ellajayne.com
This review is from Plush Allergy Resistant Medium Down Like Fiber Filled 4-Pack Pillow Queen BeddingLumpy and Too Soft
I have absolutely no idea how these pillows have such a high rating. They arrived in compression packaging and while I commend the effort to reduce packing space & materials, pillows are not items which be compressed and maintain functionality. When I fluffed them out they stayed lumpy, even over 24 hours later. They’re described as medium firmness but they’re extremely soft and unsupportive. My head sunk straight through to my mattress. They’re so soft/mushy they didn’t even keep their shape when I put them into a pillowcase. Just awful. Even on sale, not worth the price.
Response from Support at Ella Jayne
Thank you for your honest feedback, and I’m truly sorry to hear that our pillows didn’t meet your expectations. We appreciate your comments about the compression packaging, as we use it to reduce environmental impact, but we understand that the product needs to perform well for you, above all else.
While our pillows are designed to regain their shape after unpacking and fluffing, it sounds like this wasn't your experience. Due to the packaging, sometimes the filling may not fluff exactly as expected. Please try putting the pillows in the dryer on a low heat/air fluff cycle for about 15 minutes and that should help expand the filling to the correct loft.
Please feel free to reach out to us at support@ellajayne.com, and we’ll be happy to assist further.
Perfect for guest bedroom
I wanted pillows for our guest bedroom that were safe for guests with allergies . These are perfect.
Recommends this product
Customer review from ellajayne.com
must have!
exactly as described very comfortable and affordable
Recommends this product
Customer review from ellajayne.com
Soft and supportive
These pillows are so soft and supportive of my neck but also pliable at the same time because they aren’t over stuffed. I love that I get 4 because we like a lot of pillows on the bed. I can switch them around and use different ones when I am washing the other set. I am comfortable sleeping on my back, side, stomach and any other way I end up!
Recommends this product
Customer review from ellajayne.com