pure grace lotion, 16 oz
$41.65 with code: FRIEND$49.00
Size:No Size
Product Details
Web ID: 2077823 days ago
from CA
Ugh!!!
I've been using this product for at least 10 years And I LOVED it...for whatever reason the formula has been changed...instead of Pure Grace body lotion, it is now called Pure Grace body emoltion. WHY? It is not good, doesn't feel as luxurious and doesn't smell the same
Customer review from philosophy.com
11 days ago
from Milwaukee
So disappointed in the changed product
I have used Pure Grace Body lotion forever. The reformulated firming emulsion is awful. It doesn’t smell the same at all. That was the best smell and I always had so many compliments about it! The most devastating is that you introduced a nut allergen into the formulation…the macadamia nut oil caused me to itch all over. Why would you change a classic and make it impossible for many to use now due to nut oils, and change the clean classic scent. What a major disappointment. Buyer beware…especially those who have nut allergies or intolerances!
Customer review from philosophy.com
2 months ago
from New Mexico
Love this product!
I bought the 32oz bottle of the Pure Grace firming lotion several months ago and am just now ordering again! It smells wonderful and makes my skin feel awesome!
Recommends this product
Customer review from philosophy.com
2 months ago
Was always a favorite
Pure grace was my favorite for many years but after the last couple bottles the smell is different and due to me being sensitive to smells I can not handle the smell of it now. It makes me sad but after contacting philosophy they told me they added some new moisturizing ingredients to their products. The quality of the lotion is still amazing I just can't handle the new scent.
Recommends this product
Customer review from philosophy.com
Response from philosophy.com
philosophy Customer Care2 months ago
Thank you for your review! Our pure grace body lotion was recently relaunched as our pure grace firming body emulsion, to better align with our fragrance collection and their ancillaries. Please note that this was primarily a packaging change and the oat active that was removed from this product did not result in any change to the formula. This is still the same hydrating body lotion that you know and love. For additional product information or a full list of ingredients, please visit the product information page at www.philosophy.com. If you would like to return your product, you can do so by clicking here to start a return. Please make sure to select "received incorrect item" so that the return fee will be waived, and you will receive a full refund. For assistance, with a return, we kindly request you call 1-800-568-3151. Any of our representatives would be happy to assist you! Our Customer Experience Center representatives are available from Monday-Friday from 9:00 A.M. -5:00 P.M., and Saturday-Sunday from 9:00 A.M. -3:00 P.M. (EST) Have a beautiful day!
4 months ago
My new obsession
Love the texture and the light scent. I use daily.
Recommends this product
Customer review from philosophy.com
4 months ago
from Westchester NY
Reformulated for the worst!
This has been reformulated for the worst. Not even sure what to call this. As a pure Grace lover for the past ~8 years, I am so disappointed that I am walking away! If you knew the original scent, there is no way you can settle for this. Ps. I have noticed some scent changes in my past purchases and was just holding on. This one was completely unacceptable!
Customer review from philosophy.com
Response from philosophy.com
philosophy Customer Care4 months ago
Thank you for your review! We sincerely apologize for any confusion. The pure grace body lotion has been relaunched! This luxurious formula is infused with notes of water lily, natural greens, and frosted musk for a spa-level experience. Your skin will feel deliciously clean, soft, and hydrated, with just a hint of our iconic fresh, clean scent. For more information on our pure grace firming body emulsion click here. If you would like to return your product, you can do so by clicking here to start a return. Please make sure to select "received incorrect item" so that the return fee will be waived, and you will receive a full refund. For assistance, with a return, we kindly request you call 1-800-568-3151. Any of our representatives would be happy to assist you! Our Customer Experience Center representatives are available from Monday-Friday from 9:00 A.M. -5:00 P.M., and Saturday-Sunday from 9:00 A.M. -3:00 P.M. (EST) Have a beautiful day!
4 months ago
from FL
Proven fabulous!
Have used this brand for over a decade and LOVE this lotion and scent!
Recommends this product
Customer review from philosophy.com
4 months ago
The best of the best
Been using this and giving it as gifts for years. It is one gift that people Expect and love every Christmas.
Recommends this product
Customer review from philosophy.com