Patterned Heart Beaded Edge Reversible 18" Pendant Necklace in 10k Gold
$167.65 with code: FRIEND$600.90
12-month financing with Macy's Card. *
OR
Size:18 inch
Low Stock
Have a question or need advice? Call one of our fine jewelry experts at 1-800-BUY-MACY.
Product Details
Web ID: 1949042126 days ago
Broke after 3 weeks
I purchased a gold chain from Macy’s, expecting decent quality for the price, but I was extremely disappointed. After just three weeks of normal wear, the chain snapped. I didn’t do anything excessive—just wore it occasionally, and it still broke. For a well-known retailer like Macy’s, I expected better durability. To make things worse, when I tried to return or exchange it, customer service wasn’t very helpful. They claimed it was “wear and tear,” which is ridiculous for something that should last much longer. Save your money and shop elsewhere if you’re looking for quality jewelry. I won’t be buying jewelry from Macy’s again.
2 months ago
from CA
Flimsy chain
Necklace broke as taking off tag. Very flimsy
2 months ago
from Raleigh NC
Broke necklace
It came delivered broke, and they would not take is back because I didn’t have and insurance on it that the didn’t offer me
2 months ago
from Houston
Very Nice
Very nice. The quality of the chain and heart pendant are good. This was purchased as a gift. I like to purchase 10K gold chains instead of 14K or 18K due to the strength of the chains--10K is not as soft as 14K. The etching on the heart is nice--it is reversible. If you like SMALL pendants and FINE CHAINS it is perfect.
2 months ago
No good
Never got that gift for a special person instead they returned the money to my card . I didn’t want the money I wanted that gift I needed it
Response from The Macy's Team
Jewelryteam2 months ago
Dear Valued Customer, Thank you for your interest in the Patterned Heart Beaded Edge Reversible Pendant . We’re sorry to hear about the issue you’ve encountered, and we truly appreciate your feedback. Please contact Macy’s Customer Service, 1-800-BUY-MACY, (1-800-289-6229). We appreciate you giving us a chance to make this right. Sincerely, Macy’s Customer Service
3 months ago
Beautiful
I love and I got lots of compliments.
Recommends this product