Mod Snack Bento Food Storage Container
Product Details
Web ID: 15231787Eventually broke.
My son used this for his snack container in preschool. It was great at first. We haven’t used it that often over the past year. Used it yesterday and the grey clip broke.
Customer review from PackIt
Response from PackIt
PackIt stands by its products, so please accept our sincere apologies for any problems you might have had with your item. (This warranty does not cover damage resulting from improper use, normal wear and tear, accidents or improper handling.) To start the warranty replacement process, please email us a photo of the item in question so that our design team can take a look at the issue. After we correctly diagnose the problem, we will need your shipping address so we can provide you with a pre-paid UPS label so that you can ship the product back to us. Once we receive the defective product, we will send you a replacement. Many thanks for your understanding while we work to remedy this situation. Please contact us at customerservice@packit.com so that we can assist you further.
Awesome if the lid lock doesn’t break
Have been using this for 2 months - the lid lock just broke. Hoping there is a replacement part?
Recommends this product
Customer review from PackIt
Response from PackIt
PackIt stands by its products, so please accept our sincere apologies for any problems you might have had with your item. (This warranty does not cover damage resulting from improper use, normal wear and tear, accidents or improper handling.) To start the warranty replacement process, please email us a photo of the item in question so that our design team can take a look at the issue. After we correctly diagnose the problem, we will need your shipping address so we can provide you with a pre-paid UPS label so that you can ship the product back to us. Once we receive the defective product, we will send you a replacement. Many thanks for your understanding while we work to remedy this situation.
Good product, but locks keep breaking
It's a good product for kids, but the locks keep breaking. This is the second one. I'd like to order just the lid and not the whole product. Please help
Customer review from PackIt
Response from PackIt
At this time, we do not sell replacement parts. If you believe you have received a defective product, it may be eligible for replacement under our 90 day limited warranty. Please also note that this warranty does not cover damage resulting from improper use, normal wear and tear, accidents or improper handling. Please contact us at customerservice@packit.com so that we can assist you further.
Yes you need this container!
I love the idea of having my snacks divided up and kept cool in my lunch bag! This container is amazing and again no leaks whatsoever even when flipped upside down!
Recommends this product
Customer review from PackIt
Good for adults, not the best option for toddlers
I purchased for my toddlers and unfortunately it's not easy for them to open and close the lid. Good snack container for adults but not so much for toddlers.
Customer review from PackIt
Good in the beginning
Worked well for a short time then a corner of the lock broke rendering it useless.
Customer review from PackIt
Love it!
Great for school snacks for 7 and 4 year old. They love that its easy to open and close.
Recommends this product
Customer review from PackIt
Great Product
Love the divider and the click lock lid. Great for keeping everything fresh.
Customer review from PackIt