Onyx Bead Initial 18" Pendant Necklace in Sterling Silver
Product Details
Web ID: 14224578The L so small
Very cute small necklace
Not made well
Broke twice. I ordered one wore it once and it broke Returned for another and it broke the first time I wore it
Response from The Macy's Team
Dear Valued Customer, Thank you for your feedback, it's very much appreciated as we are always trying to improve our products. We understand that the necklace broke after one use and you are not 100% satisfied. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated! Sincerely, Macy's Customer Service
Ripped before I could wear it.
It ripped before I could wear it.I lost some beads right away.
Response from The Macy's Team
Dear Valued Customer, Thank you for your feedback, it's very much appreciated as we are always trying to improve our products. We understand that your necklace broke before you were able to wear and you are not 100% satisfied. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated! Sincerely, Macy's Customer Service