Onyx Bead Bracelet (8mm) in 10k Gold
Product Details
Web ID: 2484887Awful
Absolutely loved it but the clasp is ridiculous. Almost impossible to do myself. Then it fell apart with beads falling everywhere. I only wore it twice
this is crap
Macys should be ashamed for selling something so fragile. I wore it 3 times and fell apart. Absolutely worthless.
Response from The Macy's Team
Dear Valued Customer: Thank you for your interest in the Onyx Bead Bracelet (8mm) in 10k Gold. We understand your jewelry needs a repair. At Macy’s we work with a jeweler who can provide you an estimate for the work that is required. Visit https://macys.myjewelryrepair.com to start the process. We appreciate you giving us a chance to make this right. Sincerely, Macy’s Customer Service
5 stars
Have received compliments but it was extremely difficult putting it on.
Bracelet pretty, clasp so tight it can't be worn
The bracelet was a gift and sent directly to their house. The price was left on the bracelet even though I tagged it as a gift. Also the clasp was so tight, she was not able to open it and needs to take it into Macy's to see if they can loosen it. Overall, I would not recommend this product or sending it directly if it is. gift. Very tacky.
Response from The Macy's Team
Dear Valued Customer, Thank you for your interest in the Onyx Bead Bracelet (8mm) in 10k Gold. We understand you are not satisfied with your selection. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for a new piece or something that better suits your needs. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service
Classy
I got the whole set it’s so classy.
Recommends this product
Beautiful but flawed
The bracelet is beautiful and classic, and I especially appreciate that it’s 14k gold. It’s uncommon to find semiprecious stones treated as fine jewelry. Unfortunately, the clasp is a tiny necklace clasp that’s especially difficult to use on a bracelet one-handed. I frequently don’t wear it because it’s so frustrating trying to put it on and take it off.
Onyx Bracelet
It's a beautiful braclet, however, it broke within 2 months of wearing it. I had to return it unfortunately.
Response from The Macy's Team
Dear Valued Customer, Thank you for your valuable feedback. We understand the product didn't work for you. We apologize for any inconvenience you may have experienced. We will pass this note along to our development team. Sincerely, Macy’s Customer Service
This bracelet is totally NOT WORTH THE MONEY, In less than 10 times of use the inner string broke apart.
Response from The Macy's Team
Dear Valued Customer, Thank you for your interest in the Onyx Bead Bracelet. We understand you are not satisfied with your selection. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for a new piece or something that better suits your needs. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service