OkiSoft Mattress- Queen, Mattress in a Box

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Product Details

Web ID: 8741130

The OkiSoft's high-density gel memory foam allows you to sink into its depths while still getting all the support and pressure relief that OkiOki's memory foam provides.

  • Product Features

    • This mattress is delivered in a box, please allow 24-48 hours for mattress to fully decompress. Weight of box is approximately 59 lbs.
    • Cloud-like Comfort: A combination of soft and porous layers of memory foam will cradle your body without creating heat or causing you to sink too deep into your mattress.
    • Memory Foam Core: The gel memory foam contours to your body without causing excessive sinking, while providing the proper support needed for a great night's sleep.
    • Sleeps Cool: Ice Yarn cover is cool to the touch, which allows for a temperature-regulating surface, while the high porosity gel memory foam creates a breathable, heat-removing mattress that lets cool air flow so you never overheat.
    • Ice Yarn Zip Cover: Hypoallergenic cover is cool to the touch to help regulate body temperature and prevent you from overheating. The cover is easy to remove and machine washable.
    • Top Cushion Layer: 3" high-grade memory foam cradles your body to ensure cloud-like comfort while the high porosity allows for better airflow making sure you don't overheat.
    • Base Layer: 7" two-part high-density PU Foam provides the proper support needed and prevents excessive sinking for a great night's sleep.
    • Warranty: 10-year
    • Meets federal fire-retardant safety standard
    • We are here to help! Please call 1-800-BUY-MACY (1-800-289-6229) for additional product information.
    • Please allow your body to adjust to your new sleep set. If you are not satisfied, please contact Macy's Customer Service (1-888-822-6229) within 365 days to schedule a one-time reselection or return.
    • Furniture & Mattress Delivery, Returns & Services
    • Request warranty information

  • Materials & Care

    • Imported

  • Shipping & Returns

    • This item may not be shipped to P.O.Box, Armed Forces Pacific, Hawaii, Palau, Marshall Islands, American Samoa, U.S. Virgin Islands, Guam, Puerto Rico, Alaska and El Paso, Texas.
    • Shipping Method: UPS Ground
    • For complete details, see our Shipping and Returns policies.

Ratings & Reviews

1.5/5

2 star ratings & reviews

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5 years ago

change your description

I do like the mattress...but, it is very firm! I am used to a firm mattress...but...it was described as "plush" IT IS FIRM!!!!!

Response from The Macy's Team

Mattresses5 years ago

Dear Valued Customer, Thank you for your feedback. We're sorry to hear about your experience with your order. Please call customer service at 1800-BUY-MACY and we would be happy to look into your order. We look forward to assisting you. Sincerely, Macy's Customer Service

5 years ago

Misleading listing

The description on this mattress states "firm" but it is listed under "plush" when using Macy's filters and even has a picture showing that it is plush rather than firm. This needs to be corrected or other people will make the same mistake I did.