Thick It. Stick It! Thickening Brow Mascara
Product details
Web ID: 13467841BAD compared to discontinued brow mascara
This is genuinely a BAD product in comparison to the tinted brow mascara. I have no idea why you thought it was a good idea to discontinue that product. This one leaves marks all above and below my eyebrows and makes it look like a toddler did them. Have some common sense and bring the Tinted Brow Mascara back, seriously. You lost a loyal customer with this nonsense. I’ll now be trying to find another brand now that compares to the NYX Tinted Brow Mascara. Rethink your terrible decision, please. Why do people always have to replace good products with horrible ones?
Customer review from NYX Professional Makeup
Response from NYX Professional Makeup
Hi there! Thank you for reaching out about our Thick It. Stick It! Brow Gel. We're truly sorry to hear about your profound disappointment with our current brow product and the frustration caused by discontinuing the Tinted Brow Mascara. We understand how upsetting it is when a beloved product changes, and we regret this new one didn't meet your expectations. Your loyalty is invaluable, and we appreciate your honest feedback.
Easy to apply
Only used once so far not bad.
Recommends this product
Perfect eyebrows
Love love this sticky eyebrow gel. Helps me a ton to shape and hold my eyebrows in place all day at a minimum price.
Reliable Product
I really like this gel: it goes on easily and stays where you put it, It stays on all day and doesn't flake off, which is a big improvement over previous generations of a product like this.
Recommends this product
Customer review from NYX Professional Makeup
Why replace an excellent product with this?
I'll never understand why companies discontinue an excellent product and replace it with something subpar. I used the Tinted Brow Mascara for years and was very disappointed to see it discontinued. I tried this as a replacement and it's just horrible. It leaves little fiber specks behind every time. Not only will I never buy this again, I'm going to discard the tube I have because it is more trouble than it is worth. Swing and a miss, NYX.
Customer review from NYX Professional Makeup
Response from NYX Professional Makeup
Hi there! Thank you for reaching out about our Thick it. Stick it! Brow Gel. We are sorry that this product did not meet your expectations. Although this is upsetting to hear, we appreciate your feedback because it helps us to improve. We will be sure to pass your valuable comments along to others on our team for consideration. It is our hope that you have better success trying our products in the future!
Saved the day!!
My barely have brows, they’re so light. This product in Espresso saved the day! I will always keep a tube or two.
Recommends this product
Customer review from NYX Professional Makeup
No brows? How to fix with thick it stick it brow.
Love this for my very sparse, no tail brows! I use a smaller spoolie to create a tail and then run a small amount on the front of brows. Let it dry. Then I use lift and snatch pen in ash blonde to make fake hairs Finally add some translucent setting powder to thicken and lighten/soften and set the color.. It creates the best results for my non existent brows and last ALL DAY LONG. IT WILL NOT DISAPPEAR!! I use cool blonde for the best match. It has the best ashy soft brown color (no red at all!) to match my hair color (blonde). I bought over 10 of these just because I am always afraid of something no longer being available and I have never used a better brow product. I’ve tried everything! This is it!!
Recommends this product
Customer review from NYX Professional Makeup
Great inexpensive brow mascara
Just as good as Benefit Gimme Brow, if not better and a fraction of the price.