DCM201 Programmable XL 14-Cup Coffee Maker PRO
$119.99
Product details
Web ID: 145240948 days ago
from Ontario
Poor plastic tank design
I had really liked this 14-cup coffee maker, especially for the removable water tank. It ran fine for almost a year. But over the past 6 months it continues to leak water from the tank. I've run a full cleaning cycle but this hasn't helped. I'm tired of waking up in the morning to find half of the water leaked all over the counter and floor. Many times the small overflow tray under the removable tank is full of water. Clearly the plastic opening where the water is pulled into the coffee maker is not sealed tight enough.
Customer review from Shark Ninja
Response from Shark Ninja
SharkNinja8 days ago
Hello, Thank you for taking the time to provide your feedback. We’re disappointed to learn that your coffee maker is leaking, and we’d like to make sure it’s working as it should. We warmly invite you to contact our customer care team at 1 800-365-0135 so we can help with this. Kind regards, Ninja Kitchen
2 months ago
Smells & Tastes like burnt plastic
I love Ninja products so I bought this thinking it would be great, it is not ... the first machine tasted like burnt plastic, then it erroered out so I returned it and got another machine .. this works fantastic BUT it still tastes like plastic, I can't get rid of the smell or taste
Customer review from Shark Ninja
Response from Shark Ninja
SharkNinja2 months ago
Hello, Thank you for taking the time to provide your feedback. We're deeply unhappy to learn of the experience you've encountered with your coffee maker, this is not the experience we want our customers to have, and we’d like to look into this for you. Please give our team a call at 1-800-365-0135 so we can help with this. Kind regards, Ninja Kitchen
3 months ago
High quality coffee maker that looks great on the
The Ninja Programmable XL 14-Cup Coffee Maker Pro is our new favorite coffee maker! First off, it looks beautiful on the counter and doesn’t take up too much space. It is designed nicely with high quality materials. It comes with a removable coffee filter basket which is a nice addition. It also includes a coffee measuring spoon that is easy to use and store, and it allows you to perfectly measure the coffee for the perfect cup. The digital display works well and the buttons all respond as they should. There are several different temperatures and brewing options that allow for classic or rich flavors. I love that it has a clock on the display, too. The capacity is quite large at 14 cups max. I also love that the water container is removable and easy to fill and clean - that’s a huge plus! I don’t think I’d go back to a traditional coffee maker after using this one. All around, it’s clean and modern looking and brews a wonderful cup of coffee at a very affordable price. I highly recommend!
Customer review from influenster.com
5 months ago
Excellent feature the classic or Rich.
I am very happy with my coffee maker, it makes a world of difference.
Customer review from sharkninja.com
Response from sharkninja.com
SharkNinja5 months ago
Hello, Thank you for taking the time to leave a review. We’re glad you’re enjoying your Coffee Maker! We will absolutely share your feedback with the relevant teams. Kind regards, Ninja Kitchen
6 months ago
Simple and classic brewer, large enough for compan
I have owned this machine for about a year and a half now and I truly enjoy it! It brews a 14-cup large carafe in a breeze, which is plenty to serve coffee to a couple of visitors. It’s super easy to clean, run a cleaning cycle and then throw all the parts in the dishwasher! It’s as simple as a classic coffee pot with an added brew strength, “rich” which produces bolder coffee and is my personal favorite! Highly recommend this machine!
Customer review from influenster.com
6 months ago
Tremendous Machine
We replaced our old Ninja coffee machine with this new one. This one is a tremendous upgrade and makes coffee even better if that was even possible. Love all the improvements.
Customer review from sharkninja.com
6 months ago
from Hudson, WI
Nice idea...but faulty design
We like that it's a 14 cup unit. HOWEVER...the unit has a frequent tendency to leak after setting the reservoir onto the unit. Called Support, but they were not helpful and didn't understand where it was leaking. We ended up getting a replacement reservoir...which we're using now...less than 1 year of owning unit. When this one starts leaking, the unit will be thrown away and we'll purchase a different brand. NOT what we exoect from a Ninja product.
Customer review from sharkninja.com
Response from sharkninja.com
SharkNinja5 months ago
Hello, Thank you for taking the time to leave a review. We're so sorry to hear this happened with your Coffee Maker. We will absolutely share your feedback regarding your experience with the relevant team. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-800-365-0135. Kind regards, Ninja Kitchen
6 months ago
Money well spent!
Nothing NOT to like about the quality of this model. I like its design for the way it's built as it doesn't take up much room. The controls, (buttons), feel high quality and it's easy to clean. Money well spent!
Customer review from sharkninja.com