Freestanding 33 Bottle Compressor Wine Fridge in Stainless Steel, Adjustable Racks and Exterior Digital Thermostat
Shipped and sold by Newair
$399.99
Color:Stainless steel
Product Details
Web ID: 169931249 months ago
from Fort Lauderdale
Terrible Product and zero assistance
I purchased mine 2 years ago and it stopped working six months ago. Since then, have been trying to get to fixed, with no luck. I spent half an hour on a chat on the company website and even though I was number 1 on the queue, no one connected for 30 Minutes. I would never buy this piece of junk.
Customer review from newair.com
Response from newair.com
newairpwr9 months ago
Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. A copy of receipt is needed for warranty claim. Best Regards, Customer Care
1 year ago
from Johnson, New York
I would not buy this product again
My new air wine cooler with this model number stopped working. I replaced the power board and I replaced the control board. The compressor works all the wires are connected the thermistor works it needs a new light. I know the compressor works because I jumped it and it's working fine cooling down the inside. I contacted customer support and they told me it's a compressor issue. It's not something else is going on and it's now not under warranty anymore. It was a complete lemon I searched all over for all the trouble shoot I could find everything is working it's just the wine cooler itself is not clicking on the lock light keeps showing up on the control board. I would not recommend this product to anyone. My true rating would be zero stars but that's not an option here.
Customer review from newair.com
Response from newair.com
newairpwr1 year ago
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Kevin. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
1 year ago
from Marietta, GA
Frost/Ice Issue
I bought this wine cooler a bit over a year ago. The capacity is great and I really liked it. Unfortunately, I recently noticed a thick layer of ice in the back right side of the wine cooler covering about half the back. I removed the ice, but it looks like it's coming back. It's JUST past the one year warranty, which is disappointing.
Customer review from newair.com
Response from newair.com
newairpwr1 year ago
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Kevin. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
1 year ago
from Undisclosed
33 bottles?
[This review was collected as part of a promotion.] The item is suppose to hold 33 btls of wine. Each of the five shelf holds 5 bts for a total of 25 bottles. Top shelf btls must be laid on their side and only 3 btls fit. Bottom shelf is the same way. So how do I get 33 btls in the cooler? Spouse sez unit is nosy. I don't hear it.
Customer review from newair.com
Response from newair.com
newairpwr1 year ago
Thank you for posting your comments in regards to this Newair product. We highly appreciate your feedback and if you additional assistance; lease feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care.
1 year ago
from Undisclosed
bought a second cooler
[This review was collected as part of a promotion.] previous experience was great and so far to issues with this one.
Customer review from newair.com
2 years ago
from pa
Only lasted a year
We bought this in March of 2022 and just over a year later it started making a clicking sound and now does not work at all. Would not recommend buying this product.
Customer review from newair.com
Response from newair.com
newairpwr2 years ago
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
2 years ago
from Miami, Fl
I would by this product again
This wine cooler is easy to use and look great!!!!!!!!!!!
Recommends this product
Customer review from newair.com
Response from newair.com
newairpwr2 years ago
Thank you for the 5-star review and for posting your comments in regards to this product NWC033SS01. We highly appreciate your feedback. Thank you for choosing Newair.
3 years ago
from Raleigh, NC
Quite a nice mid volume option for red or white
Great option for decent volume of red or white storage - single temp but accurate and flexible. Product support has been great.
Recommends this product
Customer review from newair.com
Response from newair.com
newairpwr3 years ago
Thank you for posting your comments in regards to this product NWC033SS01. We are glad you enjoy using the unit and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!