24" Built-in Dual Zone 18 Bottle and 58 Can Wine and Beverage Fridge in Stainless Steel with French Doors and Chrome Shelves
Shipped and sold by Newair
$799.99
Product Details
Web ID: 107652856 months ago
from Northville, Michigan
Stay away unless you want to buy a replacement in 3 years
Decent unit when it worked but one of the windows got condensation inside it after 2 years and now in year 3 it's stopped cooling below 50f. Customer service said that its a compressor issue and that they can't provide a replacement part for it and they don't have any service techs that could look at it. So it's essentially now trash. I know nothing lasts for ever but this is very poor and seems to very common with this brand.
Customer review from newair.com
Response from newair.com
newairpwr6 months ago
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
6 months ago
from New Jersey
Stops working at 3.5 years
Seems to be a consistent problem. Both sides stopped working. Tried calling customer service but no one answers. Lot of money to only last such a short time
Customer review from newair.com
Response from newair.com
newairpwr6 months ago
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
7 months ago
from San Diego, CA
Very Disappointed. Should last Longer Than 19 Months.
Stopped working at about the 19 month mark. I bought the parts they said would fix it but it did not. I've been waiting over a month for a supervisor to review my request for a replacement. Not happy!
Customer review from newair.com
Response from newair.com
newairpwr7 months ago
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
9 months ago
from Illinois
Stopped working at almost 3 years
Do not buy. As other reviews stated, it seems like it is designed to fail at or near the 3 year mark. I purchased this for a kitchen remodel and I'm disappointed that it's not built to last more than a couple of years. I have a useless fridge in my kitchen.
Customer review from newair.com
Response from newair.com
newairpwr9 months ago
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
10 months ago
from Tampa Bay
Stopped Working
Unit stopped cooling 2 years after purchase. It has been sitting empty in our bar for a couple years.
Customer review from newair.com
Response from newair.com
newairpwr9 months ago
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Kevin. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
11 months ago
from New Port Richey FL
Door failure in two years
Two years and there is condensation between the glass panels of the door. Used to be a highlight of the wet bar and is now embarrassing to look at. Very disappointed.
Customer review from newair.com
Response from newair.com
newairpwr11 months ago
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Kevin. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
11 months ago
from Michigan
Died almost exactly 3 years
Worked fine and like everyone else it died in 3 years. Don't bother calling the manufacturer they are useless. It's a Chinese piece of jump with electronics that are designed to fail on purpose. Called the manufacturer and they basically told me it's not fixable and I need a new compressor that cost as much as a new unit. JUNK DO NOT BUY ONE.
Customer review from newair.com
Response from newair.com
newairpwr11 months ago
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Camilla. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
12 months ago
from Ossining, NY
great until...
we were very lucky --ours worked great until 4.5yr mark--after buying sensors because they thought that might be the problem we see the unit is just nonfunctional --newair offered us 40% off if we got another one which we did.
Customer review from newair.com
Response from newair.com
newairpwr12 months ago
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care