24" Built-In 52 Bottle Compressor Wine Fridge in Stainless Steel with Precision Digital Thermostat and Premium Beech Wood Shelves
Shipped and sold by Newair
$799.99
Color:Stainless steel
Product Details
Web ID: 169931781 year ago
from Undisclosed
I would not buy this product again.
[This review was collected as part of a promotion.] When I unpackaged the wine fridge there were screws rattling around inside the cooler, when I tried to put them back in where they had come out of, they wouldn't even screw back in. The Cooler is cheaply made, the shelves don't come out very far and you can not remove a bottle in the back without taking out the bottles in the front. Most of my wines of NAPA cabs so although it say it's holds 52 bottles I could only get in 31 bottles. Shelves are really cheap, I would not recommend purchasing this product. It does appear to a fairly accurate (within 3 degrees) of the temperature gage.
Customer review from newair.com
Response from newair.com
newairpwr1 year ago
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Kevin. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
1 year ago
from Boston, MA
Loved it until last week - No Longer Works!
I did a lot of research when I was looking to purchase a wine cooler and I decided on this one. I loved the look of it, it held a lot of bottles of wine, and wasn't too loud. I purchased the extended warranty and it will be 6 years next month (December 2023) that I have had it and now it no longer works! It no longer gets cold - before the temp was at 40 degrees and now it won't go below 65. I have tried everything to restart it, etc. I paid $800+ for this and it certainly should have lasted longer than 6 years! So disappointed!
Customer review from newair.com
Response from newair.com
newairpwr1 year ago
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Kevin. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
3 years ago
from San Francisco Bay Area, CA
Love my new wine refrigerator!
I am very happy with this product. It is very quiet, looks great in my kitchen island, and keeps the bottles at a perfect temperature. The New Air customer support is very responsive and the representatives are there to help customers with product questions.
Recommends this product
Customer review from newair.com
Response from newair.com
newairpwr3 years ago
Thank you for posting your comments in regards to this product AWR-520SB. We are glad to hear you like the unit's features and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
3 years ago
from Gold Canyon, Az
Great Winecooler
superb features - LED lighting, tinted glass door, temp setting down to 40. this mfg is terrific with customer service. quick telephone access hold time, excellent same-day email response and product support.
Recommends this product
Customer review from newair.com
Response from newair.com
newairpwr3 years ago
Thank you for the 5-star review and for posting your comments in regards to this product AWR-520SB. We are glad you enjoy using the unit and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
3 years ago
from Boise, ID
Newair Wine Cooler
The wine cooler is quite handsome and looks great in our bar area. We are having trouble with the temperature sensor, but Newair is able to provide a new sensor and in a speedy manner.
Recommends this product
Customer review from newair.com
Response from newair.com
newairpwr3 years ago
Thank you for taking the time to leave a review on your unit AWR-520SB. Thank you for choosing Newair!
3 years ago
from Georgia
Custume service was very good!
I had a dent on my wine fridge on the front grill and call customer service. Ingrid was very efficient and sent me a new part within 3 hours!
Recommends this product
Customer review from newair.com
Response from newair.com
newairpwr3 years ago
Thank you for the 5-star review and for posting your comments in regards to this product AWR-520SB. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
3 years ago
from Reno, NV
Love my new 52-bottle wine cooler!
I am very happy with this product. It arrived in good shape and was well packed. I immediately loaded it up with 52 bottles and it reached the desired temperature in less than 24 hours. Very quiet and looks great. I had a small warranty issue and Newair was very responsive and stood behind their warranty with no hassle.
Recommends this product
Customer review from newair.com
Response from newair.com
newairpwr3 years ago
Thank you for the 5-star review and for posting your comments in regards to this product AWR-520SB. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
3 years ago
from Dallas, TX
Nice looking unit but noisy
I purchased this unit 8 months ago and unpacked it and thought it looked great and fit perfect in my counter cutout. The unit stays at temp nicely but the last few months has begun making noise when it cools. When the compressor runs it makes a squeaking noise several times during the compressor cycle. At first I thought it was fine and I could get used to it but the more I hear it the more frustrated I get. I sent a recording to customer service and they told me that they were normal sounds for the compressor to make. I am just not buying this answer and would like New Air to do something about it, as I am still in the year warranty.
Customer review from newair.com
Response from newair.com
newairpwr3 years ago
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care