Nevio Leather Power Reclining Sectional Sofa with Articulating Headrests Collection, Created for Macy's

3.6 (320)
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Product Details

Web ID: 3079009

Designed with luxurious cowhide leather and a chic, muslin encasement, the Nevio Leather Sectional collection redefines your living space with superior comfort and timeless fashion.

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Ratings & Reviews

3.6/5

320 star ratings, 269 reviews

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Nevio 5-pc Leather L Sectional with 3 Power Recliners Created for Macys This review is from Nevio 5-pc Leather L Sectional with 3 Power Recliners Created for Macys
2 days ago

Horrible

The material peels after 2 years. The frame does not hold up I tend to sit closer to the arm and so now it rolls everyone down to that side. If you are looking to put in a room where little use is needed it might be ok. If your wanting it in a room that is used daily-DON’T BOTHER

Nevio 5-Pc. Leather L Shaped Sectional with 2 Power Recliners with Articulating Headrests Created for Macys This review is from Nevio 5-Pc. Leather L Shaped Sectional with 2 Power Recliners with Articulating Headrests Created for Macys
30 days ago

Horrible quality

I bought these a few years ago with the worry no more warranty. Although these are a beautiful design the quality of these couches is horrible. The wood underneath the armrest broke 3 times, the electrical recliner stopped working and they came out to fix it. The couch itself started peeling and I was told it’s not covered under the warranty. I feel very disappointed for the price I paid for the couches and the worry no more warranty.

Nevio 5-pc Leather L Sectional with 3 Power Recliners Created for Macys This review is from Nevio 5-pc Leather L Sectional with 3 Power Recliners Created for Macys
2 months ago

Does not honor warranty

I bought this couch and paid fornthe additional 5 year extended warranty for the leather. After 1 year the leather began to crack in multiple places. Macy's sent a rep to view the leather and determined they would not cover it. I had a second rep come down and the same outcome. The couch should have been covered with the included 2 year warranty let alone the added 5 year warranty that I paid for. This is not worth the price if they refuse to honor any warranty. Buyer beware you will not be covered for anything once you buy this. They do not stand behind this product at all. See the images for yourself. I have many more images to share but am limited to 3.

  • Photo from Disaster
  • Photo from Disaster
  • Photo from Disaster
CLOSEOUT Nevio 157 6-Pc. Fabric L Shaped Sectional Sofa Created for Macys This review is from CLOSEOUT Nevio 157 6-Pc. Fabric L Shaped Sectional Sofa Created for Macys
2 months ago

Never Received the Right Color

I ordered this couch as one of my first major purchases during renovations of my house. I was so excited. I even hired an interior decorator to make sure the colors flowed. I ordered the beige sectional. When the order arrived, they delivered gray. I called and told them it was the wrong color. They came back out and brought another gray couch to replace it with, rather than the beige that I ordered. I called them again. This began a harrowing 3 year saga of me calling Macy's to report the wrong color and them constantly delivering the gray. There were at least 8 exchanges. Each time it was gray. I don't know why it was so hard to get the color right. One time, they actually brought the center connector of the sectional in the correct beige color, but not the other pieces of the sectional. I had to reject it. Then they just stopped trying, saying I had to accept the gray or get a refund. I was so furious. Now they have stopped taking my calls. Macy's customer service is subpar.

Nevio 3-pc Leather Sectional Sofa with Chaise 1 Power Recliner and Articulating Headrests Created for Macys This review is from Nevio 3-pc Leather Sectional Sofa with Chaise 1 Power Recliner and Articulating Headrests Created for Macys
3 months ago

delivery options are limited

Hate that you won’t deliver outside major cities…even if we paid for it…..

5 months ago

left recliner defective

We had to change left end recliner 3 times in 1 year because the Cushion seat gave way and started sinking . even now it's sinking and we are out of warranty.

Nevio 115 3-pc Leather Sectional Sofa with Chaise 2 Power Recliners and Articulating Headrests Created for Macys This review is from Nevio 115 3-pc Leather Sectional Sofa with Chaise 2 Power Recliners and Articulating Headrests Created for Macys
5 months ago

Poor design

Be aware this sectional has manual headrest! We purchased without visiting Macy's Furniture Department and had it shipped white glove delivery to a new home. Leather seating cushions are not high-density cushions as stated. Because not being high density seating you literally sink into this sectional making it difficult getting in & out easily from the seating. The leather chase spring foundation squeak. The leather is no longer tight to the seating cushions after 2+ months. Only thing positive, both recliners recline, and the sectional looks beautiful. Over-all a disappointment purchase from Macys.

Nevio 6-pc Leather L Shaped Sectional Sofa with 3 Power Recliners and Articulating Headrests Created for Macys This review is from Nevio 6-pc Leather L Shaped Sectional Sofa with 3 Power Recliners and Articulating Headrests Created for Macys
8 months ago

Great Purchase

I Purchased this couch to fit my semi awkward rectangle living room. I made the measurements prior to making the purchase at it fit my living room like a glove. I really appreciate the option to move the recliners where I want them to be, i understand that the recliners on the end cannot be moved but the option to move the recliner in the middle of the couch is great. I don’t allow my children or the dog to horse play on the couch and it holding just fine. I am very pleased with my purchase and Macys had the better deal than Regency and Ashley’s furniture.

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