Vertuo Pop+ Deluxe Matte Black Coffee Maker & Espresso Machine by De’longhi
Product Details
Web ID: 1928877530 days ago
from Northern California
Nice
Love it
Recommends this product
Response from Nespresso Team
Nespresso Team29 days ago
Thank you for your review, Teresa. We are delighted to learn you are enjoying your Nespresso Vertuo Pop+ Deluxe machine. Your Nespresso machine comes with a one-year warranty and a lifetime of troubleshooting via our toll-free number, 1- 800-562-1465. We’re available 24 hours a day and 7 days a week for your convenience. As part of your machine’s maintenance, we recommend you follow the first-time-use steps of running a cleaning cycle with water at least once a week to keep your machine brewing at its best. We look forward to you enjoying the many Vertuo blends of coffee while you continue your coffee journey with Nespresso.
1 month ago
from United States
Great, compact
[This review was collected as part of a promotion.] Bought this at the boutique in San Francisco. Love it!
Customer review from Nespresso USA
2 months ago
from Ny
Damaged
Machine came broken - it looks like they sent a returned or open box model
Response from Nespresso Team
Nespresso Team2 months ago
Thank you for your review, Sabrina. Because Macy’s is the vendor for this product, we recommend contacting their customer service directly with any questions or concerns regarding your purchase.
2 months ago
from Austin, TX
Nespresso Vertuo Pop
This my second Nespresso machine. If I could do over I would have just waited and bought the Nespresso Vertuoplus again. I don’t like the pop feature. Not sure what I was expecting but that wasn’t it. Just learning it now. May return not sure yet
Response from Nespresso Team
Nespresso Team2 months ago
Thank you for your review, Milly. We are dismayed to learn that you have purchased two Vertuo Pop+ machines that have not met your expectations. The Vertuo Pop+ machines come with a -year warranty and a lifetime of troubleshooting via our Assistant Service Program. Please do not hesitate to contact us via our toll-free number 800-562-1465. We’re available 24 hours a day and 7 days a week for your convenience. Our Machine Experts would be pleased to assist you.
3 months ago
from Miami
Careful it's addicting
Great first machine . Love their flavors
Recommends this product
Response from Nespresso Team
Nespresso Team2 months ago
Thank you for your review, J. We are delighted to learn that you are enjoying your Nespresso Vertuo Pop Deluxe machine. To help extend the lifespan of your machine, we recommend that you avoid leaving capsules in the capsule chalice and eject them after each use. This machine is covered by a one-year warranty and provides lifetime troubleshooting support through our toll-free number, 1-800-562-1465. For your convenience, our support team is available 24 hours a day, seven days a week.
3 months ago
from Buffalo, Ny
Incredible machine
I purchased this machine hoping it would save me money by preventing me from ordering from my neighborhood coffee shop. For years, I struggled with making a quality cup of coffee that was equivalent to my local coffee shop. My quest to make Good coffee at home is over. Not only is this machine easy to use, but the quality of coffee produces is outstanding. Now I’m able to save money without sacrificing my love for good coffee. this machine truly pays for itself.
Recommends this product
Response from Nespresso Team
Nespresso Team2 months ago
Thank you for your review, LG. We are excited to know that you are enjoying your Nespresso Vertuo Pop Deluxe machine. We recommend descaling your machine with our Nespresso descaling solution every three to six months or after brewing approximately 300 to 600 capsules, whichever comes first. This machine is backed by a one-year warranty and provides lifetime troubleshooting support through our toll-free number, 1-800-562-1465. For your convenience, our support team is available 24/7.
3 months ago
Good espresso and very easy
Loving it so far. All of the reviews that mention the crema are correct. Maybe even a bit too much crema, but not enough to knock off a star. Really good coffee from the 6 pods I have tried.
Response from Nespresso Team
Nespresso Team2 months ago
Thank you for your review, Gil. We are delighted to hear that you are enjoying your Nespresso Vertuo Pop Deluxe machine. Please keep in mind the importance of following the weekly cleaning cycles to ensure the longevity of your machine. This machine is supported by a one-year warranty and offers lifetime troubleshooting assistance through our toll-free number, 1-800-562-1465. Our support team is available 24/7 for your convenience.
3 months ago
from Los angles
Great for busy people always on the GO!
[This review was collected as part of a promotion.] I love how easy it is to make coffee in the AM . I also love that there’s minimum cleaning involved unlike a traditional coffee maker. It’s perfect for the girl on the GO!!
Recommends this product
Customer review from Nespresso USA