Nespresso Original Creatista Plus by Espresso Machine in Stainless Steel
$799.95
Product Details
Web ID: 146294121 month ago
makes good coffee but premium stainless steel finish on top of machine started to show signs of rust after 18 months
Customer review from Nespresso Australia
Response from Nespresso Australia
Customer Relationship Centre16 days ago
We're sorry to hear that you're experiencing this issue. Stainless steel appliances can rust and usually appear as tiny spots or streaks due to exposure to moisture and certain chemicals. To prevent rust on your stainless-steel machine, here are some methods you can follow: 1. Regular cleaning: Clean the stainless-steel surface regularly using mild soap and water. Avoid using abrasive cleaners or scrubbing pads that can damage the protective layer of the steel. 2. Drying thoroughly: After cleaning, make sure to dry the stainless-steel surface completely to prevent moisture from lingering and causing rust. 3. Avoid harsh chemicals: Avoid using harsh chemicals or cleaners that contain chlorine or bleach, as they can corrode the stainless-steel surface. 4. Proper ventilation: Ensure that the machine is placed in a well-ventilated area to minimize exposure to excessive moisture, which can contribute to rusting. By following these preventive measures, you can help maintain the appearance and integrity of your stainless-steel machine and reduce the risk of rust formation. ☕
2 months ago
from Oregon
Makes GREAT mochas!
We purchased this machine six months ago and LOVE it! We make mochas every morning and love the ease and taste of my mochas.
Recommends this product
Customer review from Nespresso USA
2 months ago
Love it! It is impressive all at the touch of a button it takes the effort out of effort and makes it simple and easy.
Very pleased with this machine it takes the effort out of effort. It is quiet and efficient. Easy to clean and wipe down.It did ask for a descale straight away before use which I thought was odd, We did not have the de scale solution when we purchased so we just pressed the button and it did some whirling for 15 mins then it was ready to go. We only use bottled water in our machine due to living on acreage with a tank so this is to protect it. It's a looker and I don't even drink coffee so I tried my first coffee in 52 years and this was impressive.
Recommends this product
Customer review from Nespresso Australia
3 months ago
from California
I don't think I get enough of the crema from the pods. I thought maybe it was the selection i was buying, But buy now, I have purchased mostly all flavors and seems that it's an overall extraction of the machine. I aslo agree with everyone else who mentions the descaling issue. It's a process that happens more often than it should.
Customer review from Nespresso USA
Response from Nespresso USA
Customer Service3 months ago
Thank you for your honest review, Samara. We’re disappointed to learn your Creatista Pro is not meeting your expectations. We sincerely apologize for any frustration or inconvenience this may have caused. We aim to ensure complete customer satisfaction, and we deeply regret when that is not the case. We have documented your experience to your account for review. Please contact us at 1-800-562-1465 at your earliest opportunity, so we may assist with your machine issues. We’re confident that we’ll come to a satisfactory resolution, getting you back to your Nespresso coffee ritual. For your convenience, we are available at our toll-free number 24 hours a day, 7 days a week.
4 months ago
from North Carolina
So easy!! Worth the $$
Just bought this machine and upgraded from the Breville Bambino and the grinder. Saves so much counter space, time, and frustration. I’m not worrying about having to dial in beans and only using that one bean, I’m able to use any pod to get all different flavors so easily. Not to mention, the easiest and simplest set up process of any espresso machine I’ve owned. As someone who was a barista for so long, it just makes life easy and makes such a good cup of coffee. 10/10 recommend.
Recommends this product
Customer review from Nespresso USA
4 months ago
from Orlando, FL
Happy to have made the Nespresso upgrade
I just switched over from my Nespresso Maestro (oldie but goodie-still will NOT depart with it) to the Nepsresso Creatista Pro. It is very sleek looking, easy to use and quieter than the Maestro. The set up process was easy (after reading the directions in the manual) and painless. I was surprised how much hotter my flat white coffee was in this machine compared to what I was used to. Needless to say I'm very pleased with my new Creatista Pro. (Although the "automatic steam purge" after the milk frothing was a little unnerving for the first time.
Recommends this product
Customer review from Nespresso USA
4 months ago
Set up process _ need to do better
I just received my machine which I was super excited about. The ser up process was a nightmare. Prepare yourself to spend at least 30 minutes, have lots of water handy and towels, you will need it.
Customer review from Nespresso USA
Response from Nespresso USA
Customer Relations4 months ago
Thank you for your review, Jackie. We're here to guide you 24/7 at 800.562.1465, so please call if you need additional assistance. We appreciate your loyalty as a valued Nespresso customer since 2019 and remain at your service.
5 months ago
Nespresso pro plus
This is my 4 th machine this Pro plus is a amazing froths milk as it heats and pours the coffee into the cup
Customer review from Nespresso New Zealand