Neptune's Ocean Discovery Jumper™
$109.99
Product Details
Web ID: 180761864 months ago
Neptune bouncy
My Granddaughter received this as a gift. She is 7 1/2 months old. She has been using this bouncy for 3 months. She loves it. She is teething and she scrapped the paint off the octopus with her teeth. There should not be paint on any child's toy.
Customer review from kidsii.com
Response from kidsii.com
Consumer Services4 months ago
Thanks for connecting with us! We're sorry to hear about your concern with our Discovery Jumper. Safety is our foremost priority. The support team is eager to help. Please call us at 800-230-8190 Monday through Friday, 9 AM to 5 PM EST.
6 months ago
HORRIBLE!
We received this jumper as a gift for our baby shower, our son has now used it ONE TIME and the strap snapped and he got hurt. We are NOT happy with this at all.
Customer review from kidsii.com
Response from kidsii.com
Consumer Services6 months ago
Our team always wants to be helpful! We value feedback and are sorry to learn that your experience with the Neptune's Ocean Discovery Jumper was unsatisfactory. So that we may assist you as quickly as possible, please give us a call at 800-230-8190 Monday-Friday, 9 am - 5 pm EST.
7 months ago
Careful how you clean it...
I received this as a gift. I took off the white straps near the base to take it off and clean it (what you would think would be a common way to clean it). I have now been advised to not use it any more since that part I removed was "pre-assembled." I could see if I ripped off glue from the product base, but this was a simple threading/weaving through the base of the product. I was not given any suggestions other than to basically scrap the item. Very disappointed because my son absolutely loved this.
Customer review from kidsii.com
Response from kidsii.com
Consumer Services7 months ago
Thank you for sharing your feedback about Neptune's Ocean Discovery Jumper. We truly value insights from parents like you. To better understand your comments and offer the support you need, please feel free to reach out to our team directly at 800-230-8190, available Monday through Friday from 9 a.m. to 5 p.m. EST. We look forward to assisting you!
9 months ago
Just no
Had this less then 8 months and it snapped at the base. My poor baby was practically upside down in the seat.
Customer review from kidsii.com
Response from kidsii.com
Consumer Services9 months ago
We value feedback and are sorry to learn that your experience with the Neptune's Ocean Discovery Jumper was unsatisfactory. Our team always wants to be helpful! So that we may assist you as quickly as possible, please give us a call at 800-230-8190 Monday-Friday, 9 am - 5 pm EST
1 year ago
Endless Entertainment
This Jumper has been amazing. The way baby sits in it, if appropriate height, there isn't risk to joints for jumping. Baby also loves going side to side. It's been amazing watching his hand mobility and coordination improve over the months. he first used the stars to pull in order to turn until he figured out how to do it on his own. The stars and the blue kelp(? the feature on top of the 3 legs) are great points to loop those silicone strings that connect to other toys like teethers or crinkle books without worry it will hit the ground.. and that has also helped teach him from the stars how to pull the rope up to get a toy that went over the edge, or from the blue toppers to reach and pull towards him. all the toys that came with the activity center have been great, he rotates and plays with them for quite a bit of time without getting bored. Very happy with this activity center.
Recommends this product
Customer review from kidsii.com
1 year ago
from South Carolina
Strap ripped.
[This review was collected as part of a promotion.] We received this as a gift and it worked great for a little while but my baby was bouncing in it and the fabric strap ripped and he fell bumping his head. He’s only 17 pounds per his last visit with the doctor so still under the max weight. We are disappointed and dissatisfied with this product.
Customer review from kidsii.com
Response from kidsii.com
Consumer Services1 year ago
Thanks for connecting with us! We're sorry to hear about your concern with our jumper. Safety is our foremost priority. The support team is eager to help. Please call us at 800-230-8190 Monday through Friday, 9 AM to 5 PM EST.
1 year ago
Be careful of babies grabbing the spring area
Bought March 2023, grandson loves it, can't use anymore, finger got penched with the springs, he weight's about 27lb's and likes reaching over and grabbing. Even though the spring area is covered, it still caught his fingers and hurt him, he was 8 month old at the time of incident
Customer review from kidsii.com
Response from kidsii.com
Consumer Services1 year ago
Your input means a great deal to us. Thank you for sharing these concerns about the [jumper. Our product specialists are eager to learn more and offer support. Call us at 800-230-8190, Monday through Friday, from 9 AM to 5 PM EST.
2 years ago
from Bronx ny
Horrible!
I’ve had this jumper for a year now and have had numerous issues with children’s safety. But the big incident happened about 3 days ago. My grandson who is 9 months old and weighs 20 pounds was jumping, isn’t able to yet stand up, flipped over while still in the jumper. He was not seriously injured because I fortunately have a soft floor but If this would have happened on concrete or a hardwood floor, it could have been much more serious. He did wind up with a mark on his face and lots of tears. This should have never happened and something seriously needs to be done! I’ve read other reviews on this particular product and none of them are good. Please fix this problem be fore a child does her seriously hurt!
Customer review from kidsii.com