Maxwell Ballet Flats
$62.30 with code: FRIEND$89.00
Color:Vintage Mauve
Size: Please select
Width: Please select
Product Details
Web ID: 215686254 days ago
from California
Very comfortable
Very comfortable; would buy them again
2 months ago
Not true to US sizing
I just received a pair of these shoes in a US13. I am very careful ordering size 13's because my experience is that when the shoes are made off shore a US13 fits like a US11. Checking your size chart only to find that it does not actually include measurements for your size 13's should have been a red flag but I was so excited to actually find dress shoes that claim to be true to size that I threw caution to the wind and ordered two pairs. Boy do I regret that decision. The one pair has arrived claiming to be final sale. They fit like a US11 despite claiming to be a US13 M. It's a sad day when a US company claims to use North American sizing to sell their products when they are nowhere near the proper size. Buyer beware. These do not fit true to North American sizing!! And to Naturalizer I say that if you are going to sell a product claiming to be a size 13, at least have the decency to include the measurements in your sizing chart. As a tall woman with long feet I find the omission insulting as well as contributing to false advertising of your size 13 products.
Customer review from naturalizer.ca
Response from naturalizer.ca
Customer Service2 months ago
Thank you for writing a review for Maxwell Ballet Flat . We are sorry to hear the shoes do not fit as expected and value your feedback. Please know that we do take your feedback seriously and have conveyed your concerns to the appropriate party in hopes that we can improve. We appreciate you reaching out, and hope you'll give us another chance. If you need further assistance, please contact our Naturalizer Canada Consumer Care Department at https://naturalizerca.custhelp.com/app/ask or by phone 800-727-3036 .Thank you for your review.
12 months ago
from Northeast
Received Free ProductNo
Comfortable Shoes
Shoes are comfortable. So far I haven’t had any complaints. Very comfortable especially when having to walk around.
Recommends this product
Customer review from naturalizer.com
1 year ago
from Toronto, ON
Colour layer wears off
This is my second pair (originally had the blue snakeskin, which I love). But these are NOT the same. This colour isn’t leather, but a plastic film over leather and it just doesn’t stand up. Based on other reviews I’ve checked, this is happening with this colour. Do not buy, you will be disappointed.
Customer review from naturalizer.ca
Response from naturalizer.ca
Customer Service1 year ago
We are very sorry to hear that this has happened with your Maxwell shoes. We understand your concern. We do have options for you regarding the shoes and we ask that you contact us so we can go over those with you. You can send a message at https://naturalizerca.custhelp.com/app/ask or give us a call at our Naturalizer.ca Consumer Care Department at 1-800-727-3036. The Call Center hours of operation are Monday-Friday 9:00a.m.-6:00p.m. and Saturday 10:00a.m.-5:00p.m. CT. We appreciate your review and we have forwarded your comments to our design team. Thank you for your feedback.
1 year ago
from Winnipeg
Size up
So disappointed in this shoe. I am usually a size 7.5 wide but ordered an 8. When I tried them on it was very tight.
Customer review from naturalizer.ca
Response from naturalizer.ca
Customer Service1 year ago
We are so sorry to hear that your Maxwell ballet flats aren't fitting as expected. We understand how disappointing that is. To read more about our return options and policies, please follow this link https://www.naturalizer.ca/en/help/returns-and-exchanges?icid=Footer_Help_Returns. We appreciate your review and we have forwarded your comments to our design team. We hope this is helpful for others and you can find another style that suits you better. Thank you for your feedback.
2 years ago
from Charles Town, WV
Great shoe!
I was sent the wrong color, but aside from that this is a very comfortable shoe. I already had this color but kept it because it is a neutral color and the fit is perfect for my feet.
Recommends this product
Customer review from naturalizer.com
2 years ago
from Clearwater, Florida
Beige flats
Great fitting shoes and are very comfortable. I am inclined to buy another pair in a different color.
Recommends this product
Customer review from naturalizer.com
2 years ago
from Montreal
good shoe
COMFORTABLE and durable, didn't scuff when I wore them around on gravel. Toe box is good width for medium-wide feet
Recommends this product
Customer review from naturalizer.ca