Birch Ankle Strap Sandals
Product Details
Web ID: 17972664Beautiful accent to your causal look
Nice sandal... those of us with full calfs and ankles... may hv a tiny trouble fasting
Recommends this product
Too wide for me
I ordered a NARROW size, and this shoe was way to wide to fit me. The slick leather of the footbed did not help at all, as my foot slide sideways and back and forth in the shoe. Unwearable and uncomfortable.
Customer review from naturalizer.com
Not very flattering and poor design
I was disappointed with these shoes. The strap comes off easily, making them unreliable to wear. On top of that, when you walk, the straps widen in a very unflattering way, which takes away from the overall look. Unfortunately, they just don’t stay secure or maintain their shape well. Wouldn’t recommend if you’re looking for both style and function.
Customer review from naturalizer.ca
Response from naturalizer.ca
We are so sorry to hear that the Birch Sandals didn't fit quite as expected. We understand how disappointing that is. We appreciate your review and we have forwarded your comments to our design team. We hope this is helpful for others. If you have any questions or concerns, please call our Naturalizer.ca Consumer Care Department at 1-800-727-3036. The Call Center hours of operation are Monday-Friday 9:00a.m.-6:00p.m. and Saturday 10:00a.m.-5:00p.m. CT. Thank you for your feedback.
Loved the color. There were a few scratches.
The insole is very comfortable. I think the black looks great I’d probably wear it more often
Recommends this product
Poor, unfortunately
Not on par with the quality I expected from Naturalizer. They feel like plastic shoes.
Customer review from naturalizer.ca
Response from naturalizer.ca
We're incredibly sorry to learn of your disappointment with the Birch Sandal! Your feedback is appreciated and has been forwarded to the appropriate team. If you need further assistance, please don't hesitate to contact our Consumer Care Department. You can find our contact information here: https://www.naturalizer.ca/en/help/faq?icid=Footer_Help_FAQ.
Cute but NOT functional
Bought in black and snake, they are cute, but absolutely horrible to walk in, very unstable and floppy. Unfortunately, I could only return the black pair as the snake color were Final Sale. I will only wear if I don’t have to do a lot of walking. Very disappointed 😢
Customer review from naturalizer.ca
Response from naturalizer.ca
Thank you for writing a review for Birch Sandal . We are sorry to hear the sandals did not work out for you and value your feedback. Please know that we do take your feedback seriously and have conveyed your concerns to the appropriate party in hopes that we can improve. We appreciate you reaching out, and hope you'll give us another chance. If you need further assistance, please contact our Naturalizer Canada Consumer Care Department at https://naturalizerca.custhelp.com/app/ask or by phone 1-800-727-3036 . Thank you for your review.
Fell apart after two wears
I’m so disappointed in the quality. I loved how these looked but upon wearing them for a second time, the heel completely fell off of one of the sandals. The quality should hold up better considering the price.
Customer review from naturalizer.ca
Response from naturalizer.ca
We are sorry to hear the Birch Sandals are not holding up as expected. We stand behind our products and would like to make this right! Please contact our Consumer Care Department at your convenience. You can find our contact information here: https://www.naturalizer.ca/en/help/faq?icid=Footer_Help_FAQ.
sexy but disappointing
This is a beautiful, stylish sandal. Just what I wanted, a sexy flat show with soft leather. In addition to the fact that there is no arch support, the back strap serves no purpose. It does not secure the heel in place. I went down a size, used the tightest hole and still my foot flaps and pushes forward as though this were a flip flop. Change the placement of the heel strap and I'm in. As it is I will be returning.
Customer review from naturalizer.com
Response from naturalizer.com
We are sorry to hear the Birch Sandal did not meet your expectations and caused disappointment. We value your feedback and have notified the appropriate departments. If you need any additional assistance, please don't hesitate to contact our Consumer Care Department. You can find our contact information here: https://www.naturalizer.com/help/faq?icid=Footer_Help_FAQ.