Sheer Glow Foundation Pump
Product Details
Web ID: 5299881Unhappy Customers!
Come on, NARS. Not cool. Who pitched the great idea - let's save cost AND generate revenue by making the customer pay for usable packaging! W/out pump, product leaks and is a total mess. Fix this!!
Customer review from narscosmetics.com
Response from narscosmetics.com
Thank you for sharing your feedback about Sheer Glow Foundation, and we truly apologize for any disappointment caused. We will make sure our internal teams are aware of your comments. Please note that the Sheer Glow formula was developed to be 'shaken' before each use, which can be done most effectively without a pump. Thank you for being a loyal NARS customer. -Ashley, NARS Artist
Not needed
I was fine without this. I would just put some on the back of my hand and apply my foundation. I purchased this because when you get to the bottom of the bottle its hard to get the remaining product out. Now that I think about it, this probably won't solve that problem. I used it this morning and foundation splattered all over my top. It doesn't come with a cap to put over the pump. For the money it should be better quality materials and have a cap. Don't buy this!
Customer review from narscosmetics.com
Response from narscosmetics.com
Thank you for your feedback. We apologize the product did not meet your expectations and for your recent experience. We appreciate that you took the time to share this feedback with us. Your comments have been forwarded to the appropriate department for further review. We appreciate your interest. - Samantha, NARS Artist
New bad design GO BACK to previous packaging!
I have used NARS foundation for years. It used to come with the pump and the top which fit perfectly over the pump...now it comes without the pump that you have to buy separately. Which I did...and guess what? Now the screw on top doesn't fit over the pump..... BAD DESIGN
Customer review from narscosmetics.com
Response from narscosmetics.com
Hello and thank you for reaching out about the Sheer Glow Foundation. I truly appreciate you sharing your experience, and I'm so sorry to hear about any confusion you may have encountered. I understand how important it is to get the right product. I want to reassure you that the packaging for the Sheer Glow Foundation hasn't changed at all. It sounds like you may have accidentally used either the Light Reflecting Foundation or the Natural Radiant Longwear Foundation, as both come with a pump and a lid. If you have any other questions, please don't hesitate to reach out to us on live chat. We're here to help and support you in any way we can. -Nikki, NARS Artist
Better than pouring. Twist lock
[This review was collected as part of a promotion.] Cleaner option than using the lid for a professional kit however I wish it also had a lid to omit any leaks in my kit
Recommends this product
Customer review from narscosmetics.com
Yes I would buy again
[This review was collected as part of a promotion.] I love that you can control the amount that you want, small or a bit more.
Recommends this product
Customer review from narscosmetics.com
Useful tool
[This review was collected as part of a promotion.] I’m excited to use the pump instead of having to use a qtip or sponge. This will be more sanitary. I wish it automatically came with the foundation.
Recommends this product
Customer review from bloomingdales.com
Ridiculous
Absolute joke having to buy a pump when it should be included… and then there’s no lid to go over the pump so it gets bacteria on it when inside makeup bag which leads to acne. Ridiculous. Everything that’s wrong with modern consumerism.
Customer review from narscosmetics.com
Response from narscosmetics.com
Thank you for taking the time to share your experience. We are sorry to hear that you are unsatisfied with your product. If you haven't already, we invite you to reach out to our customer care team, who will be glad to help resolve your issue. Please connect with us directly via contact@narscosmetics.co.uk
Nice.
[This review was collected as part of a promotion.] It is easy to use it,it fits perfectly .I like it.
Recommends this product
Customer review from narscosmetics.com