Multi Format 1080p Upscaling DVD Player
Product Details
Web ID: 16579089great clarity...
[This review was collected as part of a promotion.] I have had this for years and still works great! It's quiet and tray is smooth operating also.
Customer review from lg.com
disc only, nothing else works
just bought this yesterday to replace ours, the usb drive is one of the KEY factors for us. except, this player wont play a single movie off my usb drive....why even bother having the drive if it cant read any of the file types for movies??
Customer review from lg.com
Response from lg.com
We are disappointed to hear that you were not satisfied with your purchase. We strive to provide the best quality products to our customers, and we apologize for any inconvenience that you may have experienced. If you would like to discuss how we could rectify your experience with us, We'd love to hear from you. Please reach out to our Customer Support Team at 800-243-0000. ~Tanisha
Closed Captions
How do I get the CC to work? Special connection to my monitor/TV?
Recommends this product
Customer review from lg.com
Way too sensitive and glitchy
I got one for Xmas and it seemed fine at first. Within the next few days, it froze many times just trying to simply power off. I waited, no exaggeration, 10 minutes and had to resort to unplugging it just to be able to turn it "back on", even though I never did get it to properly power off. Then also let's talk about the disk drive itself, it randomly pings discs off and wedges them between the closed tray, harming DVDs. I don't suggest this malfunctioning hardware to anyone.
Customer review from lg.com
Response from lg.com
We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Does not playback Blu-ray
We bought this model because I saw in the features “Yes” for BluRay/DVD playback. When we put a Blu-ray disc in, it does not read it.
Customer review from lg.com
Response from lg.com
Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
Trouble reading videos through USB port
Hello, My player has never read all the video files I try to read by the USB port. Sometimes it is a .avi, sometimes a .mp4. There is no rule. The message appears saying Not supported file. Where is the problem ? Thank you.
Customer review from lg.com
Response from lg.com
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Has everything I need on a DVD player
[This review was collected as part of a promotion.] This is the honest truth, before I could even use it my dog chewed up my remote. How can I get a replacement one?
Recommends this product
Customer review from lg.com
[This review was collected as part of a promotion.] This would be a good DVD player, however, there is no written instructions. There is a manual but it has nothing but about 30 pictures in it. there is no written instructions on how to operate the machine at all. I bought it for recording CDs to USB drive, but it doesn't give you any instructions how to do that.
Customer review from lg.com
Response from lg.com
Information regarding using the USB direct recording feature can be found in the Owner's Manual on page 16. https://www.lg.com/us/support/product/lg-DP132H.AUSALLK
If you want to see videos from a usb you have to convert them into either MPEG 1 or MPEG 2 PS/TS