Frankie Doll
Product Details
Web ID: 14517049Received item and its missing pieces. Matter of fact both items I received were damaged.
My Granddaughter was so excited!
Love having the toys at Macys! My granddaughter was thrilled to pick out her own Monster High doll!!
Recommends this product
Thank you Mattel
When the new Frankie was confirmed non binary I almost cried (at the time I was non binary) I love the representation and it makes me happy to show representation on a kids show :) (got the doll in September 2023)
Recommends this product
Customer review from shop.mattel.com / fisher-price.mattel.com
Cute, but poor production
I was so excited for this doll, and I do love the design and Monster High as a whole! Unfortunately, the doll I bought has a few problems. Firstly, the arms are very stiff and feel like they're about to break when you try to move them, the legs are much the same but easier to move. The jacket is also too big for the doll and has loose threads. I'm not exactly sure if the backpack is meant to open, but if it is it's very difficult to open! That might be user error though, not necessarily the dolls. Despite this, though, I love the doll! They're so cute and the little accessories are very easy to put on and look nice when they are held. The clothes (besides the jacket) fit nicely and are perfectly designed. Overall I do like the doll, I just wish some of these problems could have been solved.
Customer review from shop.mattel.com / fisher-price.mattel.com
Response from shop.mattel.com / fisher-price.mattel.com
Don't hesitate to reach out to our Customer Service team if you experience any quality issues. Phone support is available at 800-524-8697, Mon.- Fri., 9 am - 6 pm ET.
Quality.
[This review was collected as part of a promotion.] These are fantastic, excellent quality. The art work on them is so beautiful. I like the unique theme of these, not a generic barbie, but a monster beautiful doll. It comes with a few accessories and you can swop the clothes. I actually gave these to my son aged 5 and he enjoyed playing with it for a while.
Recommends this product
Customer review from mattel.com
Great toy!
[This review was collected as part of a promotion.] My young daughter loves watching the programme and was very happy to get this toy doll as a surprise. She loves playing with it and gesticulating with the range of movement the dolls has. My only advice, don't let them remove the clothes as they are an absolute pain to get back on!
Recommends this product
Customer review from mattel.com
Great product!
[This review was collected as part of a promotion.] My little girl loves this, she hasn’t stopped playing with it since she got it! Everywhere she goes it has to go with her, she absolutely loves that it came with additional accessories and a little pet too!
Recommends this product
Customer review from mattel.com
Wow wow fantastic unreal doll
[This review was collected as part of a promotion.] My daughter so obsessed with Monster High dolls and this time we got Frankie Stein. The doll amazing quality and so many details and comes with pet and a lot of electrifying accessories. My daughter plays all day long using her imagination,so much fun.Their freaky-fabulous looks makes dolls more attractive and interesting.
Recommends this product
Customer review from mattel.com