Access Gen 4 MKGO Red Silicone Strap Touchscreen Smart Watch 43mm, Powered by Wear OS by Google™
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Product Details
Web ID: 98863582 years ago
Very nice watch. However the watch stops charging and can fine another charger anyway that is compatible with it.
4 years ago
Never Buy and Run
Absolutely horrible. Watch purchased on February. Around 7 moths laters, it started getting EXTREMELY hot and making a LOUD buzzing noise, let alone the watch was extremely slow from day one. By the way, item was handled with care. Contacted Macy’s for a return (chat, no stores where I live). The first agent I talked to was very nice and promised to issue and email a return sticker but I received nothing. A month later I chatted with another agent (was also nice) asking about what happened to the sticker, but he/she said that they cannot return the item because the return date has passed ( was supposed to be on May, around three months after purchasing). I am extremely disappointed with the watch and with these return policies. I think at least for a year, Macy’s should take responsibility for malfunctioning items, but anyways, lesson learned.
Response from The Macy's Team
2814 years ago
Dear Valued Customer, Thank you for your feedback on the M Kors Access Smart Watch. M Kors does offer a 2 year warranty. Please call 1-800-842-8621. They will need information from your original receipt to be able to help you. Sincerely, Macy's Customer Service
4 years ago
from Arkansas
Horrible
Had it for one day before returning. Battery lasted 4 hours before dying, couldn’t receive text messages with iPhone.
Customer review from Michael Kors (USA), Inc.
4 years ago
Not good
Battery does not last have never been able to use it
Response from The Macy's Team
2814 years ago
Dear valued Customer, Thank you for your interest in the Michael Kors Access Smart watch. We understand you are having issues with the battery life. Battery life is dependent on use, similar to a cell phone- if you are using GPS, making calls, using several third party apps etc the battery will drain faster. These watches do offer smart battery modes, so you can choose to turn off certain features to reserve battery power. If you are still having issues please visit Fossil.com for additional customer support. Sincerely, Macy's Customer Service
5 years ago
from Atlanta, GA
Nice watch, but there are issues
I bought my watch some time ago in February as a Valentine Day gift to myself. I was in love with at first and still am, but after a couple of months I noticed the sensor started to become slightly loose every time I removed it from the charger. After a while, the senor came completely off and my charger would no longer charge the watch. It's a great design and bold, stand out color; it's a really great watch, but it's just a nice decoration piece on my wrist. Currently sending for repairs because nevertheless I still like my watch. I would recommend, but just make sure you have a warranty just in case.
Recommends this product
Customer review from Michael Kors (USA), Inc.
5 years ago
from Oxford Ms
Great features!!
I received this as a gift planning to order more!!
Recommends this product
Customer review from Michael Kors (USA), Inc.
5 years ago
from Florida
Florida
I don’t like it ! Easy lose battery I returned it
Customer review from Michael Kors (USA), Inc.
5 years ago
Awesome
The best watch i ever have!!!, I like so much the color
Customer review from Michael Kors (USA), Inc.