Kids Toy, Zoo Animals Sound Puzzle
Product Details
Web ID: 1095791Love it
Very cute interactive puzzle
Recommends this product
Broken immediately
I bought two of these puzzles and both of them broke within the first hour. I put new batteries in, but they absolutely don’t work. Cheap.
Customer review from Melissa and Doug
Response from Melissa and Doug
Thank you so much for taking the time to comment. We take the quality of our toys very seriously, and are sorry to hear you are having trouble with your sound puzzle. Here are a few important details to know about our sound puzzles: They’re light-activated, and once new batteries have been installed, it’s best to use the puzzle in a brightly lit room. When you remove a puzzle piece from the board, you’ll see a little circle, which is the light sensor. Depending on the style, once the sensor has been exposed to light, you’ll hear the sound OR when you place the puzzle piece back on the board. If playing with your puzzle in a well-lit room does not make each piece “sound off” consistently, please give us a call and we'll be more than happy to help you. Please have the puzzle nearby when you call so that we can get some information from the puzzle itself. Thanks so much for supporting our company. We look forward to speaking with you soon! Your Friends at Melissa & Doug
Broken after 5 seconds
I put the batteries in. It worked for five seconds and then broke immediately.
Customer review from Melissa and Doug
Response from Melissa and Doug
Hi! Thank you so much for taking the time to comment. We take the quality of our toys very seriously, and are sorry to hear you are having trouble with your sound puzzle. Here are a few important details to know about our sound puzzles: They’re light-activated, and once new batteries have been installed, it’s best to use the puzzle in a brightly lit room. When you remove a puzzle piece from the board, you’ll see a little circle, which is the light sensor. Depending on the style, once the sensor has been exposed to light, you’ll hear the sound OR when you place the puzzle piece back on the board. If playing with your puzzle in a well-lit room does not make each piece “sound off” consistently, please give us a call and we'll be more than happy to help you. Please have the puzzle nearby when you call so that we can get some information from the puzzle itself. Thanks so much for supporting our company. We look forward to speaking with you soon! Your Friends at Melissa & Doug
Faint sounds.
Sounds are too faint and there is no way to increase the sound.
Customer review from Melissa and Doug
Response from Melissa and Doug
Hi Pat! Thank you for taking the time to contact us. We are sorry to hear about your experience with the sound puzzle. Please give us a call at 800 284 3948. Anyone on our friendly consumer care team will be happy to help you! Your Friends at Melissa & Doug
Fun fun fun!!!
I brought this for my niece she loves it! She imitates the animals and she quickly figures out where each animal needs to be placed.
Recommends this product
Grandson loves animals
Two and a half years old and is ready to safari! Loves the animal puzzle. Next best thing to visiting the zoo.
Recommends this product
Haunted- but still a solid good puzzle
I got this for my kiddo for Christmas. Did not know it would be haunted. It makes noises when I turn off the lights for bed- doesn’t matter how far away it is in the room. Turn off the lights - a monkey or snake noice comes out of it. It doesn’t feel demonic or anything - otherwise I would have given it 3 stars. I don’t even mind the ghost attached with the puzzle. Just wish I knew what I was getting into - although I probably would have been MORE inclined to buy it if I knew. My toddler likes playing with it so that’s good. Just a lil heads up about the ghost would have been nice.
Customer review from Melissa and Doug
Quite disappointed
I was quite disappointed to find out when I received this puzzle that it did not include the batteries. Personally I don’t have an issue but I wish I knew in advance so when I gave it to my grandchildren I didn’t look like a fool. No where did the ad say it did not come with batteries.
Customer review from Melissa and Doug
Response from Melissa and Doug
Hello Lillian! Thank you for taking the time to comment on the Zoo Animals Sound Puzzle - 8 Pieces . We take the quality and safety of our toys very seriously and are so sorry to hear about your experience. One of our product support specialist will contact you to get some additional details. Your friends at Melissa and Doug