Kids Toy, Pets Sound Puzzle
Product Details
Web ID: 1130414great
Awesome learning puzzle. Love the sounds and quality
Recommends this product
Broken immediately
I bought two of these puzzles and both of them broke within the first hour. I put new batteries in, but they absolutely don’t work. Cheap.
Customer review from Melissa and Doug
Response from Melissa and Doug
Thank you so much for taking the time to comment. We take the quality of our toys very seriously, and are sorry to hear you are having trouble with your sound puzzle. Here are a few important details to know about our sound puzzles: They’re light-activated, and once new batteries have been installed, it’s best to use the puzzle in a brightly lit room. When you remove a puzzle piece from the board, you’ll see a little circle, which is the light sensor. Depending on the style, once the sensor has been exposed to light, you’ll hear the sound OR when you place the puzzle piece back on the board. If playing with your puzzle in a well-lit room does not make each piece “sound off” consistently, please give us a call and we'll be more than happy to help you. Please have the puzzle nearby when you call so that we can get some information from the puzzle itself. Thanks so much for supporting our company. We look forward to speaking with you soon! Your Friends at Melissa & Doug
Broken after 5 seconds
I put the batteries in. It worked for five seconds and then broke immediately.
Customer review from Melissa and Doug
Response from Melissa and Doug
Hi! Thank you so much for taking the time to comment. We take the quality of our toys very seriously, and are sorry to hear you are having trouble with your sound puzzle. Here are a few important details to know about our sound puzzles: They’re light-activated, and once new batteries have been installed, it’s best to use the puzzle in a brightly lit room. When you remove a puzzle piece from the board, you’ll see a little circle, which is the light sensor. Depending on the style, once the sensor has been exposed to light, you’ll hear the sound OR when you place the puzzle piece back on the board. If playing with your puzzle in a well-lit room does not make each piece “sound off” consistently, please give us a call and we'll be more than happy to help you. Please have the puzzle nearby when you call so that we can get some information from the puzzle itself. Thanks so much for supporting our company. We look forward to speaking with you soon! Your Friends at Melissa & Doug
Faint sounds.
Sounds are too faint and there is no way to increase the sound.
Customer review from Melissa and Doug
Response from Melissa and Doug
Hi Pat! Thank you for taking the time to contact us. We are sorry to hear about your experience with the sound puzzle. Please give us a call at 800 284 3948. Anyone on our friendly consumer care team will be happy to help you! Your Friends at Melissa & Doug
Puzzle
Very interactive baby love's it
Recommends this product
Animal Puzzle w Sound is so intriguing to a toddle
Such a great puzzle for my 14mos grandson. He loves pulling the pieces out with the knobs and then when he tries to fit them back in correct spot he giggles at animal sound that comes out of puzzle. Then he starts to pick up puzzle itself and turn it over and try to open it - pulling on sides to see if it opens, trying to find where the sound is coming from. I’m definitely going to purchase more of these puzzles.
Haunted- but still a solid good puzzle
I got this for my kiddo for Christmas. Did not know it would be haunted. It makes noises when I turn off the lights for bed- doesn’t matter how far away it is in the room. Turn off the lights - a monkey or snake noice comes out of it. It doesn’t feel demonic or anything - otherwise I would have given it 3 stars. I don’t even mind the ghost attached with the puzzle. Just wish I knew what I was getting into - although I probably would have been MORE inclined to buy it if I knew. My toddler likes playing with it so that’s good. Just a lil heads up about the ghost would have been nice.
Customer review from Melissa and Doug
Review
Cute puzzle but the sound that the animals make is too low to hear.