Deep Sea Adventure Wooden Toddler Activity Center
Product Details
Web ID: 11599702Macy's Customer Service is terrible
I never received it... I flew all the way to California to watch my grandson open it and the hassle has been mind-blowing. I will never use Macy's again.
An Awesome Toy.
[This review was collected as part of a promotion.] My two children ages 4 and 10 loving playing with this toy. We do not own one but, the hair salon we go to has this. This is a great children's toy because it has different stations, it’s colorful, and it’s in the shape of an jellyfish. This will keep your children or clients entertained for a while.
Recommends this product
Customer review from manhattantoycompany.com
Unusable
This was the primary gift I got for my daughters first Christmas and upon opening the gift on Christmas morning, we realized that the toy is completely unusable because 4 out of 4 screw holes were drilled incorrectly and the toy cannot be assembled at all. You can’t even use a drill and wood screws to correct the issue because the pre drilled holes are so close to the correct placement that it was ruin the toy altogether. I see that others have had the same issue and I don’t understand how this could pass quality control. This is a very expensive, unusable toy that ruined my daughters Christmas.
Customer review from manhattantoycompany.com
Response from manhattantoycompany.com
Thank you for your review and for bringing this issue to our attention. We have received similar reports and determined the hole-alignment issue is affecting a specific production lot of our inventory, but not all inventory. The affected lot is no longer being sold. Our customer service team has already reached out to you directly to coordinate a working replacement. For any other customers experiencing the same issue, we encourage you to connect with our customer service team today at help@manhattantoy.com or 1-800-541-1345 for help in coordinating a replacement.
Unusable due to screw holes not matching
My daughter got this as a gift from her grandma and it is impossible to put together because the screw holes don’t line up. A very expensive toy for something that can’t be assembled. Will be looking for a replacement or refund because not functional for a toddler if not screwed together.
Customer review from manhattantoycompany.com
Response from manhattantoycompany.com
Thank you for your review and for bringing this issue to our attention. Apologies for the inconvenience. We have received similar reports and determined the hole-alignment issue is affecting a specific production lot of our inventory rather than all inventory. The affected lot is no longer being sold. Our customer service team has already reached out to you directly to coordinate a working replacement. For any other customers experiencing the same issue, we encourage you to connect with our customer service team today at help@manhattantoy.com or 1-800-541-1345 for help in coordinating a replacement.
Assembly screw holes don’t line up
Was given this deep sea adventure toy for my daughter’s 1 year birthday present. The only problem is the holes do NOT line up for the screws to easily be inserted. I saw someone else had the same issue but do not see their resolution.. I can’t see of a way to assemble this you without drilling new screw holes possibly damaging the entire toy. Please contact me asap.
Customer review from manhattantoycompany.com
Response from manhattantoycompany.com
Thank you for your review and for bringing this issue to our attention. Apologies for the inconvenience. We have received similar reports and determined the hole-alignment issue is affecting a specific production lot of our inventory rather than all inventory. The affected lot is no longer being sold. Our customer service team has already reached out to you directly to coordinate a working replacement. For any other customers experiencing the same issue, we encourage you to connect with our customer service team today at help@manhattantoy.com or 1-800-541-1345 for help in coordinating a replacement.
Great toy
I have 2 nephews who are 10 months old, and they loved this toy. They aren’t walking yet, but they can pull up, and were able to hold on while playing. Lots to explore. Good quality, easy assembly.
Recommends this product
Customer review from manhattantoycompany.com
Great toy, I bought it so my 9 month would feel more comfortable standing on her own. She loves the fidgets and it’s a great distraction for her
Recommends this product
Customer review from manhattantoycompany.com
Great purchase
This is a great toy for my 6 month old grandson. I can see him playing with this for the next year. It’s quality made and very cute.
Customer review from manhattantoycompany.com