Qwen 33.5" High Button Tufted Accent Chair
$489.00
12-month financing with Macy's Card. *
OR
Color:Dusty Blue
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Product details
Web ID: 110011485 months ago
Perfect for any home.
This Madison Park Queen arm chair is absolutely beautiful. The fabric is high quality and the color is stunning. I love the removable cushion it makes it easy to move and clean under it. It was super easy to assemble I did it myself in less then 20 minutes. The size is perfect and fits well into any space. If you are looking for a nice quality chair for your home I highly recommend looking into one of these arm chairs.
Customer review from influenster.com
5 months ago
DO NOT BUY
RUN from this chair and this company!! I purchased two of the 30" Wood Paula Wide Slipcover Accent Armchairs. The first one I opened had MOLD on one of the legs. Another leg did not fit in the leg slot because the spot was cut too small to fit it. I wasted two hours on this. Macy's customer service barely cared and did not seem particularly bothered by the mold. One customer service put me on hold for over 10 minutes, never came back, and the call was eventually rerouted to a weird recording. All around horrible experience. I was a first time Macy's furniture shopper and will NEVER do business with this company again. .
Response from JLA Home
JLA Home4 months ago
Dear customer, we’re really sorry to hear about your experience, and we truly apologize for the issues you encountered with your order. Our Madison Park accent chairs are made with high-quality materials and designed for both style and comfort, featuring solid wood legs and soft, durable fabric. We understand how disappointing this must be, and this isn’t the standard of service we aim to provide. We encourage you to reach out to our customer service again at 866-456-8852 or jlacs@jlahome.com so we can address the situation and work to resolve it. Thank you for bringing this to our attention.
5 months ago
Perfect and stylish
It was really easy to assemble this chair. Instructions were very clear and easy to understand. It’s a perfect size for a corner area to bring a lil pop to your preferred room. It’s not a soft as I expected but is not bad. It’s very sturdy and durable. I was super excited that I was able to receive this item.
Customer review from influenster.com
5 months ago
Not high quality chairs
Visually these are lovely chairs. We bought two, they both arrived damaged. One had wires poking out the back, the other the cushion was coming apart and it was clear that one cushion was made with another material. The chairs were actually also two different sizes - with about an inch difference in height. To top it off, apparently we had to report the flaws within 3 days but that wasn't part of the communication from Macys once purchased. A return is in process, and hopefully our experience improves. I would strongly not recommend these chairs.
Response from JLA Home
JLA Home5 months ago
Dear Customer, Thank you for taking the time to share your feedback, and I sincerely apologize for the issues you’ve experienced with your chairs. For further assistance please contact our customer service team at at 866-456-8852 or via email at jlacs@jlahome.com. We take quality control seriously, and I will be sure to escalate your concerns to ensure this does not happen again. I truly appreciate your patience as the return process is underway, and I hope your next experience with us will be much more positive.
8 months ago
Total disappointment
I ordered this chair after reading all the glowing reviews and I don't know what these people are so excited about!! The chair is visually appealing and then I sat in it. I've sat on aluminum bleacher seats that were more comfortable than this chair!!!!!! Thank God I can return it.
Response from JLA Home
JLA Home8 months ago
Dear Customer, Thank you for sharing your feedback with us. We’re truly sorry to hear that the chair did not meet your expectations in terms of comfort. Our Madison Park Qwen Button Tufted Accent Chair is upholstered in a soft and rich fabric. Featuring solid wood legs and a soft seat cushion, this accent chair adds the perfect combination of comfort and style to your home. If you have additional concerns, please don’t hesitate to contact us.
11 months ago
Good size, nice look
We really like this attractive chair for our small living room. Perfect size. The only installation was the legs and it was very easy.
11 months ago
from Edina mn
Chair
Attractive side chair. Well made. Great durable fabric and value. Easy to attach legs. Not big and bulky. Good for smaller space.
Recommends this product
1 year ago
Amazing accent chair!
The Madison Park tufted chair has been a beautiful addition to my foyer! It is the perfect size and very comfortable. It’s a bit tough now but I can see it molding to your body once it is used for a few weeks. I assembled it all by myself in less than 15 minutes so that was very easy to do. Overall, it’s a great quality chair and its design goes well with modern or farmhouse decor. I think it’s very durable and will be used by me and my family for years to come.
Customer review from influenster.com