Greenbriar 12" Firm Memory Foam Mattress - Queen, Created for Macy's
Product Details
Web ID: 60372986 years ago
Love going to bed
Super mattress, super comfortable. Guys that set up the bed were great!
6 years ago
What is your age?50-60
How often do you shop at macys.com?Frequently
Your mattress comfort level:Plush
Where did you purchase this item?In-store
Not as expected
The mattress in the show room is much softer than the one I received. The mattress I received is too hard and It needs to be exchanged. I have not heard back from anyone yet. Also one side of the mattress is harder than the other so I think they sent the wrong mattress. I can’t sleep on this mattress. Please contact me. Thank you.
Response from The Macy's Team
6716 years ago
Dear Valued Customer, Thank you for your feedback on the MacyBed Lux Greenbriar mattress you purchased. We’re very sorry to hear you are unsatisfied with your purchase. Please send an email to MCHDCustomerResolution@macys.com with your order details so that we can research your order. We look forward to serving you. Sincerely, Macy’s Customer ServiceService
7 years ago
from San Leandro
What is your age?50-60
What is your gender?Female
How often do you shop at macys.com?Occasionally
Your mattress comfort level:Firm
Where did you purchase this item?In-store
after my 3rd try
Pretty comfortable bed! I previously tried a stearns and foster, then beautyrest and now I'm finally happy with this 100% memory foam mattress. Helps to relieve pressure points and provides great support for back sleeping. Highly recommend!!