Lock Pendant in 14k Yellow Gold
Product Details
Web ID: 10102942Locket
Hollow on the reverse side. Disappointed. Returned.
Response from The Macy's Team
Dear Valued Customer, Thank you for your valuable feedback. We understand the product didn't work for you. We apologize for any inconvenience you may have experienced. We will pass this note along to our development team. Sincerely, Macy’s Customer Service
Solid 14K Gold?! I'm not so sure.
Purchased in October and wore twice. I opened the box and removed it today (February), and it was discolored. I have 14K gold pendants and chains that I have left boxed or unboxed for years that never tarnish. Too late to return, but I definitely would if I could.
Response from The Macy's Team
Dear Valued Customer: Thank you for your interest in the Lock Pendant. We do recommend all jewelry be polished, and all jewelry should be the last thing you put on; especially after lotions, makeup and hair products. We do sell cleaning products online as well as in stores for your convenience. We look forward to providing outstanding customer service. Sincerely, Macy’s Customer Service