Miranda Tweed Stripe 1'11"x4'11" Runner Area Rug
Product Details
Web ID: 20792985Order
The fact that you asked me about my purchase is proof of the COMPLETE INCOMPETENCE OF YOUR ORDERING SYSTEM. I received an email on 4/11 advising my item was backordered. Less than 2 hours later I received another email saying my item had shipped and included a link to track my shipment. That showed it would be delivered by 4/18. When I checked my credit card it showed you had charged me twice for the one item. I called your Customer Service and the first person I talked to confirmed the item had been shipped. They transferred me to credit who said it had not been shipped. At this point I have no idea what the status of my order is or when to expect it, if ever.