Disney Frozen Ready to Play Train Set
Product Details
Web ID: 103898476 months ago
from North Carolina
Doesn’t work.
We have bought two of these trains in the last year. The first one the gears stopped working and the locomotive wouldn’t move so we bought a replacement- came in, put fresh batteries in and the locomotive didn’t move at all but all the sounds worked. Disappointing for our daughter who loves trains.
Customer review from Lionel
1 year ago
from Atlanta, GA
Love the train look - not working though!
We received this train as a gift and lost the instructions/info to return. Our kids love it, especially under the Christmas tree but we’ve changed out batteries 2x now in the remote and the locomotive and all we get is flashing lights in the remote and NOTHING from the locomotive.
Customer review from Lionel
Response from Lionel
Lionel1 year ago
We are very sorry to hear of this issue. Please feel free to contact our customer service for assistance as they may be able to assist in addressing the issue on the phone. We appreciate the feedback. Thank you!
1 year ago
from New Jersey
Disney Frozen RTP Train Set
Looks great under the tree and granddaughter loves the look and sound.
Customer review from Lionel
1 year ago
from Dallas Tx
Worst experience!
Easy setup! The only thing is when it was all ready to sync, it never connected! The train stayed beeping and the remote control never stopped blinking the red light! Very disappointing!
Customer review from Lionel
3 years ago
It's a hit!
Bought 1 of these and 2 of the polar express train sets as a Christmas present for my grandkids who are in the age of 3 and 4 and it was a hit! They were all into the trains they didn't care to play with other gifts. Almost 4 weeks later it's still their favorite toy! This particular one is great quality we were all impressed. It's easy to connect and put together also to put away! Definitely recommend.
Recommends this product
3 years ago
Great quality train
Was very easy to put together and easy to control for my 3 year old. Overall it Is durable and yet still quality for kids to play with.
Recommends this product
Customer review from Lionel
4 years ago
Track pieces missing
Requires 22 curves for a circle but only comes with 20
Customer review from Lionel
Response from Lionel
Customer Service3 years ago
Please contact the Customer Care Center at 1-800-628-6202 and we can ship you extra track. Thank you!