LinkBuds Open True Wireless Earbuds - Black
Shipped and sold by World Wide Stereo
$198.00
12-month financing with Macy's Card. *
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Color:Black
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Product Details
Web ID: 2016600918 days ago
Love these, have replaced my AirPods.
Found that AirPods Pro, or others with silicone tips, aggravate my inner ear, and that regular AirPods just keep moving about, particularly when running. These are great, I use different size fins (larger size delivered free by Sony, but unsure why they don’t just include them!?) to find the perfect fit. I also like the open style that lets me be in touch with the world around me. Occasional dropouts in the connection, but hoping this will be fixed via software update.
Recommends this product
Customer review from sony.com
Response from sony.com
Sony support team16 days ago
Hi, Thank you for your feedback. We are glad that you are happy with the fit and the quality of your WF-L910. Yet, we are sorry to hear that sometimes you experience connection dropouts. You can try these troubleshooting steps in an attempt to fix the issue: - Ensure you're on the latest update: https://cutt.ly/Vrfx5YlD - Resetting the headset: https://cutt.ly/Crfx5H1U - Initializing the headset to restore factory settings: https://cutt.ly/Orfx50iK If you need further assistance, you can contact us using this link: https://cutt.ly/leABWCVc Ahmed @Sony Support UK
20 days ago
Original Version was Better
I had previous version of the LinkBuds Open and loved them. The various sizes of rubber fittings that came with the ear buds allowed you to change them out for a dialed in fit that was both comfortable and secure. Unfortunately, the left ear buds quit holding a charge after about a year of use. When purchasing a new pair, i discovered the design had changed. In my opinion the new design is a regression from the original. There aren't adjustable fittings..just a one size fits all approach that attaches to a different part of the ear. This causes the ear buds to be far less secure when using them during physical activity such as trail running, hiking, and working in the yard. I can secure them to the part of the ear the original version was designed for, but it makes them less comfortable and changes the angle of how they rest in your ear, which reduces the sound quality. The design change wasn't warranted in my opinion..a classic case of "if it ain't broke, don't fix it."
Customer review from sony.com
Response from sony.com
Sony North America Customer Support14 days ago
Hi, CoDee, Thanks for reaching Sony. We would like to apologize for any inconveniences encountered with the wfl910. We appreciate the comment and the time spent, as we value each customer's opinion. We can definitely take the opinion into consideration for further reference, as Sony always strives to deliver the best quality products. Thanks for choosing Sony, have a great day. -DiegoV, Sony North America Customer Support
1 month ago
Do research
I bought this headphones about 4 months ago and the speaker in the left side blow or something. Try contact sony for warranty and still nothing from them.
Customer review from sony.com
Response from sony.com
Sony North America Costumer Support28 days ago
Hello Barrarix, we're sorry to read the LinkBuds WFL910 are not working properly. You can email us at socialsupport@am.sony.com with your name, username, model number, issue and telephone number, so we can assist you better on this matter. Thank you for your understanding, we'll be waiting for your message. Regards. -Jenn
2 months ago
Great product from SONY
I buy it for my use while riding motocycle with its design I’m able to hear my surrounding this provide safety n alert during riding love it Always able to enjoy my muzic, movie and stay connected with my surrounding at the same time great product from sony
Recommends this product
Customer review from sony.com
2 months ago
Different experience
Need some technic skill to put on earbuds. Have to practice more.
Recommends this product
Customer review from sony.com
3 months ago
Great choice: good sound and ears open
I owned the previous version of these earphones and they are a big improvement in terms of sound quality and battery time. It's less of a niche product this way. After finding a good fit and setting the equalizer while listening to some reference songs, the sound is even better.
Recommends this product
Customer review from sony.com
3 months ago
Does not work with Apple Products.
Third Pair, same result. How can you sell these claiming they work with Apple phones? I tried two different sets of the older model with my last phone and then when I got a new apple 15 and saw you upgraded these I thought I’d give them one more try. They fit great in my ears but less than 30ft into my first run I lost connectivity. I stopped and connected them again. Another 30ft or so and I lost connection again. This was the same problem I had with the two other versions I tried. Really too bad as these are the only air buds that fit my ears.
Customer review from sony.com
Response from sony.com
Sony North America Customer Support3 months ago
Hi Coolwine81, We're sorry for your trouble with the Sony LinkBuds Open. Issues, such as there is no sound or sound cuts out when using wireless connection may be caused by several factors. The communication between the devices will be poor if there is an obstruction between the unit and the connected device. As a suggestion, you may try following the troubleshooting steps below to resolve this issue. • To ensure you get the best Bluetooth connection, please set the headphones Bluetooth Connection Mode to “Priority on stable connection” and see if it resolves the problem. • Updating the headphones software to the latest version may resolve the issue. You can update the headphones software by using the Sony Sound Connect app. • Reset and initialize the headset, and pair the headset and the device again. https://www.sony.com/electronics/support/articles/00345981 A separate article is available if sound skips or noise is heard from the headphones. https://www.sony.com/electronics/support/articles/00345475 We apologize for the inconvenience, and we hope these steps resolve your issue. Please note we have a customer hotline that is happy to assist you and help troubleshoot any concerns you have, and your headphones has a 1-year warranty from the date of purchase. Should you need technical assistance, please let us know so we can turn your experience around. Sony has just the ticket! Reach out to our new Product Enthusiast. They are Sony fans, just like you, who can help you troubleshoot/setup your headphones issue. Connect with them on the link below, just click on Chat with an Enthusiast. https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones You may also send us an email at socialsupport@am.sony.com with the following details: Name: Case ID (if any): Username: Model Number: Issue: Telephone Number: We appreciate your feedback and will ensure it is forwarded to the appropriate team. Sincerely, Jess
4 months ago
linkbuds open review
i bought this 3 weeks ago. the sound is great but the volume is too soft even though i have max out both my iphone, spotify and sony connect. sometimes i cant hear my music at all when in the noisy part of the trains or buses
Customer review from sony.com