ZipTight Encasement Mattress Protector, Queen
$35.28 with code: FRIEND$56.00
Size:Queen
Product Details
Web ID: 101754957 months ago
Ripped when putting onto mattress
I washed this before putting onto my mattress. Two people tried to put it onto a queen size mattress at the same time. It started to rip apart. I thought that I would keep it. When I zipped it up the zipper pull came off. At that point I decided to return it. As I couldn’t get the zipper pull back onto the zipper I had to cut the cover in order to remove it from my mattress. Frustrating.
Response from Linenspa
Linenspa5 months ago
Hi Carrie, We are sorry to hear you had this experience with your mattress encasement! Hopefully Macy's was able to help you with the return.
If you have any questions about our other products, you can reach out to us at info@linenspa.com. Thanks! -The Linenspa Crew
2 years ago
from Md
Mattress cover
I like it but it just wasn't as tight as I thought it would be.
Recommends this product
3 years ago
Repeat Purchase
Smooth and not noisy! Great fit for 12 inch mattress. I have bought these for previous beds, and they held up. Recommend asking a friend to help with installation. I cover both mattress and box spring.
3 years ago
Wonderful mattress protector
I love this mattress protector. Material is excellent and it is sewn with great care. A quality fit for my XL Twin mattress!
4 years ago
Noisy
The one that I got is different from the one in the image. The scratchy noise it makes on the mattress with each movement will sure prevent you from sleeping all night long, even with the use of thick bed sheet above it. Returned it.
Response from Linenspa
Linenspa3 years ago
We are sorry to hear that you were not satisfied with the protector. It sounds like you were able to do a return, but if you do have any questions or concerns, please reach us at info@linenspa.com and we can help.
Thanks!
-The Linenspa Crew
5 years ago
Defective product
Zipper was ripped straight out of the bag. Not worth it for the price.
Response from Linenspa
Linenspa5 years ago
Jamesia
We are sorry that the zipper on this encasement was already ripped when it came out of the bag. Have you contacted us for assistance? Please know that we are always here to help.
If you ever receive a damaged product, we are always willing to help you get a replacement or assist with a return. Email us at: cs@linenspa.com with proof of purchase and we will make this situation right for you.
Thanks!
-The Linenspa Crew
5 years ago
Good protector
It is noisy when I lay down so I use a thicker blanket to cover the bed so that way I can't hear/feel the cover. It fits perfect on my 14" mattress.
5 years ago
buyer will need help.
zippers are not user friendly for one person to manage. The mattress cover is now useless for me.
Response from Linenspa
Linenspa5 years ago
Patricia
We're sorry to hear that the zipper on this encasement was not user-friendly for one person.
This encasement is designed to slip on the mattress like a sock and then zip up around it. While one person can put it on, it can be quite difficult if the mattress is larger. For the easiest installation experience, we recommend getting a family member, friend, or neighbor to help you.
We do offer mattress protectors that fit on the mattress like a fitted sheet and one of these should be easier for you to put on by yourself if you are interested.
Please reach out to us at: cs@linenspa.com and we would be happy to help you find a solution. Your satisfaction and the protection of your mattress are very important to us.
Thanks!
-The Linenspa Crew