LP1021BSSM 10,000 BTU Smart Wi-Fi Portable Air Conditioner
Product Details
Web ID: 18535400Perfect Solution
Perfect solution to the narrow windows of this old house. No air conditioner would fit; but the LG portable 10,000 BTU fit the bill and cools the area quickly with easy-to-use controls and great options. Highly recommend this unit.
Customer review from lg.com
Stay away from this unit
[This review was collected as part of a promotion.] The unit was working for ONE Summer and then compressor failed! The unit is just over a year old and warranty expired. Very disappointing! I have 2 other portable AC's: Midea & Hisense; both are over 2 years old and working perfectly. I will stay away from LG's products!
Customer review from lg.com
Response from lg.com
Hey Tan! We appreciate you sharing your LG A/C experience with us. Keeping your home chilled and cool during those hot summer months is important, so we'd love to explore options for your compressor to find out the best way to get it up and running again! Please get in touch with us on social media @LGUSSupport with your contact info—we'll be with you every step of the way! *Joseph
I bought two
This is the second one I purchased. They work very well as log as you get the BTU's that fits your room
Customer review from lg.com
So Convenient!
I have owned this portable AC for over a month and love the convenience of WiFi access and the ability of the unit to quickly cool my above the garage office. It is a delight
Customer review from lg.com
Works great
[This review was collected as part of a promotion.] Works great. Blasts very cold air. I love I can turn it on via the APP.
Customer review from lg.com
Terrific air conditioner
[This review was collected as part of a promotion.] Excellent unit to cool a given room. Cooling a bedroom that is 20x25 feet. It will be colder then you might really want. good control adjustments for this room
Customer review from lg.com
Lasted one season and I. This area that means periodically through a 3 month period of time. When I tried it the next season and it didn’t work (was stored upright in a closet in the same room) I called and it was past the one year date of purchase. A lot of $$ for barely any use
Customer review from lg.com
Response from lg.com
Hi, there. We appreciate you leaving us a review on your LG Portable Air Conditioner (LP1021BSSM) model. We understand the importance of having reliable appliances that function properly and last long. While we strive to create durable appliances that stand the test of time, occasional malfunctions can occur. We want to assure you that your feedback is valuable to us, and we will address these issues with our team to improve our services, product's overall performance, and quality. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy
[This review was collected as part of a promotion.] It doesn’t get cold. The company said they would send someone to fix the unit in 3-5 days and now it has been more than a week.
Customer review from lg.com
Response from lg.com
Hi there. Thank you for reaching us. I'm so sorry to hear that your LG LP1021BSSM air conditioner isn't cooling properly and that you're still waiting for a technician to come and fix it. I can only imagine how frustrating and uncomfortable this must be for you, especially during this hot weather. I want to acknowledge that we dropped the ball on this one, and for that, I apologize. Seven days is way beyond our estimated 3-5 day timeframe, and I'm disappointed that we didn't meet our own commitment to you. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris