Levi'sWomen's 724 Straight-Leg Distressed Cropped Jeans

Response from Levis

Hello, thanks for reaching out. Our goal is to provide a diverse range of fits that cater to everyone. We suggest reviewing our Men’s and Women’s Jeans Guide for comprehensive information on each fit or reaching out to customer service for personalized style recommendations. Our jeans are designed to vary in size, with some being intentionally oversized, cropped, or slimmer, even within the same size range. Additionally, slight alterations to fabric treatment, finishing, or composition can influence the fit of a pair of jeans. Moreover, each pair of jeans may fit individuals differently.   Also, just so you know, we have a 30 day exchange policy where you can exchange your item(s) for a different size, free of charge**. If you have any questions, please feel free to visit our Help Center for more information. And hey, if you're not already a Red TabTM Member, sign up here to enjoy free shipping and returns   Susan, Levi's Customer Support.   

Response from Levis

Hey there! We really appreciate you reaching out to us. Our team is committed to creating high-quality products that meet and exceed our customers' expectations, so we're sorry to hear that we fell short in your case. We understand your frustration and we'd like to make it right.   Our talented designers put a lot of thought and care into every detail of our products. From the functional aspects to responding to what our customers want, like an extra stretch, to following their creative inspiration, every choice is deliberate. However, we also recognize that everyone has their own unique preferences. That's why we offer a Premium Quality line that may better align with your needs.   Also, just so you know, we have a 30 day exchange policy where you can exchange your item(s) for a different size, free of charge**. If you have any questions, please feel free to visit our Help Center for more information. And hey, if you're not already a Red TabTM Member, sign up here to enjoy free shipping and return.   Susan, Levi's Customer Support.    Levi's® Customer Service Visit our Help Center Track your Order Here and sign up for SMS updates

Response from Levis

Hello, 👋     Happy to help, we appreciate your interest in our products. We understand that it can be tricky to accurately represent the quality and feel of a product online. Sometimes, changes in production or the way we photograph and describe our items can make it hard to match your expectations with the final product.   We always do our best to keep everything consistent, but we know that there can be a disconnect sometimes. That's why we'll be sure to pass on your feedback to our designers and photographers, so we can improve in the future.   Also, just so you know, we have a 30-day exchange policy where you can exchange your item(s) for a different size, free of charge**. If you have any questions, please feel free to visit our Help Center for more information. And hey, if you're not already a Red TabTM Member, sign up here to enjoy free shipping and returns!   Daniela here from Levi’s® Customer Service Team,   Levi's® Customer Service Visit our Help Center Track your Order Here and sign up for SMS updates