Tuscany Classics Highball Glasses, Set of 4
Product Details
Web ID: 1619901Glasses
Very thin glasses. In fact I purchased 2 sets of 4 only get home and realize they are different. One set is made in Croatia and the other in Slovakia. One was thicker than the other. So although they have the same name and seem like the same the quality is different.
Response from Lenox Team
We want to extend our sincerest apologies concerning the issues you have experienced with our product.
We pride ourselves in maintaining the highest quality standards for our customers. We sincerely hope you will give us the opportunity to discuss this further with you and make it right.
Please email us at info@lenox.com
not the same glass as before!
I’ve ordered this set of glasses a few times (as our family has grown, and as they accidentally broken) and the quality has gone down hill. They are not the same design or same weight as they used to be. The new ones are much lighter, and the bottom portion of glass is much thinner than previously. This is super frustrating considering I simply reordered the same ones as before.
not the same
I’ve had these glasses for years and be love them so I purchased a new set to replace broken ones and THEY’RE NOT THE SAME!!! I triple checked I ordered the right item but the ones that were delivered were super light, fragile and the bottom looks different than what I had purchased before. Definitely returning because they don’t match. Very disappointed
no longer the same quality glasses
Ordered these 5 years ago and love them. Just ordered another box to replace a few that broke (our fault) over the years and although it’s the same name the packing is different and they glasses are much lighter in weight and slightly different look as well. Returned.
Response from Lenox Team
Please know that we at Lenox pride ourselves on customer service and your feedback is essential in maintaining that service. Although we understand you are disappointed, we will remain committed to offering quality products to our customers for years to come. We hope you will continue to shop with us in the future.
Disappointed
Disappointed! These glasses are not the same from the previous glasses I purchased! Very cheap and thin. I just wish they put in the description below that these are not the original glasses!!!
Really wanted to like them…
Very thin top, tilted uneven base.
Vert fragile. Not good quality.
These glasses are very thin glass and are easily broken. I bought two boxes of 4 and so far 3 glasses have broken. Definitely not worth the money.
Not dishwasher safe
One glass broke during initial wash in dishwasher. These were suppose to be dishwasher safe. The rest of the set are now up high in a cabinet to be used only in an emergency.