Tuscany Classics Collection
Product Details
Web ID: 18222877Choose Your Items (19)
Tuscany Classics Contemporary Pitcher
View All Product Details$41.99 with code: FRIEND$86.00Tuscany Classics Stackable Tall and Short Glasses Set, 12 Piece
View All Product Details$69.99 with code: FRIEND$143.00Tuscany Classics Stackable Tall Glasses Set, 6 Piece
View All Product Details$34.99 with code: FRIEND$72.00Tuscany Classics Gold-Tone Cocktail Shaker Set
View All Product Details$41.99 with code: FRIEND$86.00Tuscany Classics Gold Ice Bucket
View All Product Details$34.99 with code: FRIEND$72.00
Lenox Glassware
The glasses look very nice - they are very very thin. One wrong bump and they will break. I have always thought Lenox was a quality band - not these glasses. I will be returning.
Response from Lenox Team
This is certainly not the experience we want for our customers. If you have trouble getting this replaced, please feel free to send us an email to info@lenox.com. We look forward to hearing from you. Please send us an email at info@lenox.com
Breaks very easily
Terribly fragile. Run away and don’t buy these glasses.
Response from Lenox Team
We sincerely apologize for the disappointment you've experienced. We understand how frustrating it can be when a product doesn't meet your expectations. Over the years, there have been changes in our manufacturing processes and the country of manufacture, which may have resulted in differences in the quality of our products. Your feedback is invaluable to us, and we are committed to addressing any concerns you may have. Please feel free to email us at info@lenox.com, and we'll be happy to assist you further.
Unique design
I love that unique look of these wine glasses and their stackability in my cabinets.
Recommends this product
Customer review from Lenox Corporation
Great buy!
Very versatile glass set. I love the way it stacks in my cabinets.
Recommends this product
Customer review from Lenox Corporation
Terrible quality
At first I really enjoyed these cups everyday. However it’s only been about 1.5 years and they have terrible streaks on them. No matter what I do to try to rid them, they will not go away. Would not purchase again
Response from Lenox Team
Thank you for reaching out to us. I'm sorry to hear about the streaks on your glasses. To help us address this issue, could you please send an email with photos of the cups to info@lenox.com? This will allow us to better understand the problem and find a suitable solution for you.
Broken pitcher
Pitcher arrived shattered. Like other reviews state, the packaging was lacking. The pitcher was packed with minimal cushioning. After so many negative reviews, one would think this issue would be resolved.
Response from Lenox Team
We deeply apologize for the inconvenience and disappointment caused by the condition in which your pitcher arrived. It's unacceptable that the packaging did not provide adequate protection, and we understand your frustration, especially given the similar feedback from other customers.
Please know that we are actively working to improve our packaging to prevent such issues in the future. Your feedback is invaluable in helping us address these concerns more effectively.
We would like to offer you a replacement pitcher or a full refund for your purchase. Please contact our customer service team at info@lenox.com
Glasses
Very thin glasses. In fact I purchased 2 sets of 4 only get home and realize they are different. One set is made in Croatia and the other in Slovakia. One was thicker than the other. So although they have the same name and seem like the same the quality is different.
Response from Lenox Team
We want to extend our sincerest apologies concerning the issues you have experienced with our product.
We pride ourselves in maintaining the highest quality standards for our customers. We sincerely hope you will give us the opportunity to discuss this further with you and make it right.
Please email us at info@lenox.com
Multi purpose
We love these glasses. They are slightly smaller. Perfect for milk, juice, or wine. A little small for a cocktail, but larger than they look.