True Love Flutes, Set of 2
Product Details
Web ID: 397105Great gift
Veru nuce Very nice shower gift
Recommends this product
none
broke right in my hand while cleaning it
Response from Lenox Team
We sincerely apologize for the inconvenience you've experienced. This is certainly not the experience we want for our customers. If you encounter any difficulties with getting this replaced, please don't hesitate to email us at info@lenox.com. We're here to help and look forward to resolving this for you.
I want to love it, but I'm not sure
Pretty but water gets inbetween the glass and silver bottom stem.
Recommends this product
Response from Lenox Team
Thank you for sharing your feedback. We're sorry to hear about the issue with water getting between the glass and silver bottom stem. Here are some tips to help prevent this:
Drying: After washing, make sure to thoroughly dry the area where the glass and stem meet. This helps prevent water from accumulating and causing damage.
Storage: Store the items in a dry place to avoid moisture buildup, which can lead to water damage.
If you have any other concerns or need further assistance, please contact us at info@lenox.com. We're here to help and ensure you have a positive experience with our products.
s
Extremely disappointed The flutes were defected and had to return The glass was separated from the base
Response from Lenox Team
We are sorry you are having trouble with your True Love Flutes. While manufacturing defects are rare, they can sometimes occur, and for that we apologize. Please reach out to us at info@lenox.com for a replacement, if you have not returned the item. We pride ourselves in delivering only quality items and we are very sorry we fell short here.
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I LOVED THE FLUTES - BUT MAYBE BECAUSE OF THE HANDLING IN MAILING ONE OF THE FLUTES HAD BROKEN APART FROM ITS BASE - I DID NOT HAVE TIME TO REPLACE IT - SO I USED CRAZY GLUE TO PUT IT BACK TOGETHER...I HOPE IT HOLDS...
Response from Lenox Team
We strive to ensure that all our products are packed securely to prevent damage during shipping. It seems we fell short in this instance, and appreciate your bringing it to our attention. To make this right, we would be happy to send a replacement. Please email us at info@lenox.com and include your shipping information.
Love em
Real Nice
Poorly made I will be returning these
Beautiful set however I have to my niece & & her husband as a gift for their wedding and as they used them at dinner the bottom fell off!!!! How embarrassing was this!!!
Response from Lenox Team
We want to extend our sincerest apologies concerning the issues you have experienced with our product.
We pride ourselves in maintaining the highest quality standards for our customers. We sincerely hope you will give us the opportunity to discuss this further with you and make it right.
Please email us at info@lenox.com
TOASTING FLUTES
I BOUGHT THESE GLASSES LAST SUMMER FOR AN ENGAGEMENT GIFT. THE COUPLE LOVED THEM. I AM NOW BUYING AGAIN FOR ANOTHER ENGAGEMENT GIFT.
Customer review from Lenox Corporation