Merry & Magic Lit Glass Scene Farmhouse
Product Details
Web ID: 18928131Broken
Broken
broken
Mine also arrived broken. This production run must have used inferior glass.
Response from Lenox Team
We regrety to hear that your item arrived broken. We understand how frustrating this can be, and we would like to make it right. Please send an email to us at info@lenox.com that includes a description, your address and a photo of the broken piece and we will promptly send you a replacement.
Broken
Received broken and no longer available. I'm so disappointed. I already had the one with the chapel and absolutely love it. Hope this one comes back.
Recommends this product
Delivered Broken in Pieces
So wanted to give this as a gift. It was thrown in box with no packing. Not up to my expectation of Macy's service. My friend did reported it to Macy's and received aa gift card as a replacement. Still it's not the same. je
Broken
This product arrived with broken glass. Even wrapped in styrofoam and thin tissue paper. Disappointed. I was looking forward to this.
Response from Lenox Team
Thank you for reaching out and letting us know about the issue. We are so sorry to hear that your item arrived broken. We understand how frustrating this can be, and we would like to make it right.
Please send an email to us at info@lenox.com with a description of the issue, your address, and a photo of the broken piece. We will promptly send you a replacement.
Absolutely Beautiful Winter Decor
This is absolutely beautiful! The best thing I love about this is light up decor, is it can be kept out all winter. The first one that was shipped was broke during shipping, so it may be the best to buy in the store.
Recommends this product
Disappointed
This was bought as a Christmas gift, I wasn't able to track it for about 5 days after I purchased it, the gift arrived in pieces. I had to call Customer Service which was a joke and very frustrating, needless to say I will not be shipping anything from Macy's.
Response from Lenox Team
We strive to ensure that all our products are packed securely to prevent damage during shipping. It seems we fell short in this instance, and appreciate your bringing it to our attention. To make this right, we would be happy to send a replacement. Please email us at info@lenox.com and include your shipping information.
Beautiful!
It is a beautifully made lighted decoration.
Recommends this product