Butterfly Meadow 24 Pc. Dinnerware Set, Service for 6, Exclusively at Macy’s
Product Details
Web ID: 7271045Disappointed
I ordered this set for a gift. It’s arrived with some plates broken and missing pieces. No one’s answering me from costumer service
I was a fan of this design and Lenox BUT
I bought this item and upon arrival I failed to check every item… I trusted Lenox. I got out of the box only four pieces of each type. Later, I got the two remaining plates and cups… and one little plate and a rice plate were chipped. I contacted Lenox, I was still within the warranty time but they ignored my claim… later on, one of their containers came apart without any reason… contacted them and they ignored my claim again… it’s sad because I spent so much money on the whole collection. I have almost everything except for the rolling pin, the pie plate and the acrylic or melamine stuff…. I don’t need them or I don’t like them. Seeing that I spent thousands to discover that they can’t care less about their customers and supporter. DISAPPOINTING.
Response from Lenox Team
I'm truly sorry to hear about your experience with our products and the issues you've encountered. It must be incredibly frustrating to have spent so much on the collection only to face these problems and feel ignored.
We deeply value our customers and supporters, and your feedback is very important to us. I apologize for the inconvenience and disappointment this has caused. I would like to assist you in resolving these issues. Please send an email to us at info@lenox.com. Provide your shipping address and any relevant information, and we will ensure that your claims are addressed promptly. Please use Macys Review Response in the subject line.
Thank you for bringing this to our attention, and I appreciate your patience as we work to make this right.
can’t wait to use them. So excited 😃
love it
Recommends this product
Love it.
[This review was collected as part of a promotion.] I absolutely love my new plate set. The durability is amazing. The design is absolutely beautiful. The versatile and packaging is awesome. So beautiful.
Customer review from influenster.com
Thank you so much
Working perfectly
Recommends this product
Absolutely Stunning Dinnerware Set!
We couldn’t be happier with our decision to switch to the Lenox 24-piece dinnerware set! The quality is outstanding—each piece feels durable yet elegant, with a smooth, luxurious finish that enhances every meal. The floral pattern is simply beautiful, adding a timeless charm to our table while still feeling modern and fresh. Beyond the aesthetics, the plates and bowls have the perfect weight—not too heavy, but substantial enough to feel high-end. They hold up wonderfully in daily use and are both dishwasher- and microwave-safe, making them as practical as they are gorgeous. This set has truly transformed our kitchen and dining experience. If you’re considering an upgrade, this is the perfect choice!
Beautiful
Wife and I bought set several years ago and keep adding to it. We love it.
Customer review from Lenox Corporation
Lovely dinnerware set
[This review was collected as part of a promotion.] I absolutely love this dinnerware set. It is a great quality made set,the designs are beautiful, and they don't fade. I like how durable they are. They are dishwasher and microwave safe.
Customer review from influenster.com