Ladies' Rose Gold Thin Bangle With Floral Dial Watch
Product Details
Web ID: 8935693Terrible Quality
The quality on this watch is terrible. Besides looking cheap, the first watch I received had a loose pin holding the band together on one side that kept coming out. This was evident without even removing the watch from its box. I received a replacement that seemed OK, but after wearing it a week the clasp became loose and the watch would fall off after wearing it a while. Then tonight, the watch fell off my wrist for a different issue, the pin holding the band together on one side came out (same issue as the first one), nowhere to be found. So now I again can't wear it. Extremely disappointed in Macy's for the quality of this watch. It's obviously not a fluke, just poorly and cheaply made. A third one would surely have the same issue.
Response from The Macy's Team
Dear Valued Customer, Thank you for your feedback, it's very much appreciated as we are always trying to improve our products. We understand that the watch is not holding up and you are not 100% satisfied. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated! Sincerely, Macy's Customer Service
Pretty!
Love this watch! Pretty! Bought 3 watches to use. I love it.