Labradorite & Diamond Accent Ring in Sterling Silver (Also in Onyx & Turquoise)
Product Details
Web ID: 14174334Pretty Ring
The color of the stone is not what was shown, but when it catches the light, it is very pretty.
Recommends this product
Can't rate something I never received
I never received this ring.
Does not Last Long - Beware!
The gemstone in the ring has already fallen out, only four months into owning the ring. I cannot locate how to reach Macy's customer service phone number or via email, which is also equally as frustrating. For the price and the quality I expect from Macy's, this was one of the most disappointing purchases I have made.
Response from The Macy's Team
Dear Valued Customer: Thank you for your interest in the Labradorite & Diamond Accent Ring in Sterling Silver. We understand your jewelry needs a repair. At Macy’s we work with a jeweler who can provide you an estimate for the work that is required. Visit https://macys.myjewelryrepair.com to start the process. We appreciate you giving us a chance to make this right. Sincerely, Macy’s Customer Service
Very disappointed
Very disappointed it was a purple stone not turquoise
Response from The Macy's Team
Dear Valued Customer, Thank you for your interest in the Turquoise and Diamond Accent Ring. We understand you received the incorrect item and you are not satisfied with your selection. Please contact Macy’s Customer Service, 1-800-BUY-MACY, (1-800-289-6229) and we will work with you to return this item, or you can visit your local Macy's to exchange it for a new one. We appreciate you giving us a chance to make this right. Sincerely, Macy’s Customer Service