Ice-Cream Maker Attachment, KSMICM
$99.9910% off use: FRIEND$99.99
Product Details
Web ID: 140851131 month ago
from Harpers Ferry
Don't waste your money
This product does not last - Even though I purchased it in 2023 I had only used it a handful of times. I thought maybe I didn't leave it in the freezer long enough, but after leaving it in the freezer for 2 weeks it is still not completely frozen. I messaged with live chat who didn't care enough to help me, apparently once a product is out of warranty (even thought it was only used a handful of times) they could care less about you or the standing but the product they sell which is extremely disappointing because these mixers / attachments are so expensive. Don't waste your money on something that doesn't last. I will be looking into a different company that cares about its customers to help.
Customer review from Kitchen Aid
Response from Kitchen Aid
KA Review Team28 days ago
Dear jmwar, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Ice Cream Maker Attachment. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 289400764 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
1 month ago
from Harpers Ferry
Don't waste your money
This product does not last - Even though I purchased it in 2023 I had only used it a handful of times. I thought maybe I didn't leave it in the freezer long enough, but after leaving it in the freezer for 2 weeks it is still not completely frozen. I messaged with live chat who didn't care enough to help me, apparently once a product is out of warranty (even thought it was only used a handful of times) they could care less about you or the standing but the product they sell which is extremely disappointing because these mixers / attachments are so expensive. Don't waste your money on something that doesn't last. I will be looking into a different company that cares about its customers to help.
Customer review from kitchenaid.com
Response from kitchenaid.com
KA Review Team28 days ago
Dear jmwar, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Ice Cream Maker Attachment. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 289400764 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
1 month ago
Love Kitchenaid products
I have had a previous model Kitchenaid ice cream maker for several years and I love it, however it recently started leaking a blue fluid from a factory hole. It still works, but is messy from this fluid (never dropped or mistreated). I still have and use a Kitchenaid stand mixer (30 years or more), so I’m going to buy a new ice cream maker (we love ice cream!) and hope it holds up as well as the mixer. I have other attachments and I’m super happy with Kitchenaid products. (Fail proof vanilla ice cream: 2 cups milk, 1 cup heavy cream, 1/2 sugar, 2 egg yolks, 1 1/2 teaspoons vanilla. Mix and add to bowl, low setting, for 25 minutes).
Customer review from Kitchen Aid
1 month ago
Love Kitchenaid products
I have had a previous model Kitchenaid ice cream maker for several years and I love it, however it recently started leaking a blue fluid from a factory hole. It still works, but is messy from this fluid (never dropped or mistreated). I still have and use a Kitchenaid stand mixer (30 years or more), so I’m going to buy a new ice cream maker (we love ice cream!) and hope it holds up as well as the mixer. I have other attachments and I’m super happy with Kitchenaid products. (Fail proof vanilla ice cream: 2 cups milk, 1 cup heavy cream, 1/2 sugar, 2 egg yolks, 1 1/2 teaspoons vanilla. Mix and add to bowl, low setting, for 25 minutes).
Customer review from kitchenaid.com
1 month ago
from Brooklyn, NY
Excellent if you use it right.
I work in the artisan ice cream industry and used this attachment (an older version) for years before buying a commercial machine. If used carefully, the KA attachment can make professional quality ice cream. The secrets are using a high quality recipe (preferably a professional one) and getting the bowl very cold. Which means turning your freezer temperature down, or using a storage freezer. You need to go to at least -4°F. -10°F is better. With the old attachement, that's about as cold as you can go. A friend who's a scientist has the new model and says it works fine chilled colder than -30°F! Colder is better, as long the machine can handle it. You want the ice cream to freeze as quickly as possible in order to get a smooth texture. The KA machine is better than most other home machines because the freezer bowl is massive. It just has more freezing power. And the mixer motor is powerful. The variable speeds are also handy, if you find yourself wanting to whip a bit more air into the ice cream toward the end of the cycle. I just wish they hadn't added those annoying vertical flutes to the new design. They serve no purpose, and make the bowl harder to clean.
Recommends this product
Customer review from Kitchen Aid
1 month ago
from Brooklyn, NY
Excellent if you use it right.
I work in the artisan ice cream industry and used this attachment (an older version) for years before buying a commercial machine. If used carefully, the KA attachment can make professional quality ice cream. The secrets are using a high quality recipe (preferably a professional one) and getting the bowl very cold. Which means turning your freezer temperature down, or using a storage freezer. You need to go to at least -4°F. -10°F is better. With the old attachement, that's about as cold as you can go. A friend who's a scientist has the new model and says it works fine chilled colder than -30°F! Colder is better, as long the machine can handle it. You want the ice cream to freeze as quickly as possible in order to get a smooth texture. The KA machine is better than most other home machines because the freezer bowl is massive. It just has more freezing power. And the mixer motor is powerful. The variable speeds are also handy, if you find yourself wanting to whip a bit more air into the ice cream toward the end of the cycle. I just wish they hadn't added those annoying vertical flutes to the new design. They serve no purpose, and make the bowl harder to clean.
Recommends this product
Customer review from kitchenaid.com
2 months ago
from Cincinnati, OH
Nothing To Criticize
[This review was collected as part of a promotion.] I've owned two homemade ice cream makers previously, including a top, well-known brand. But none rivals the KitchenAid attachment. It makes the best by far: the most consistent texture; the most volume. I honestly can't find anything to criticize, only praise. It's well designed and engineered to work with my lift bowl stand mixer. It works perfectly. And in case you're wondering, I paid for my ice cream maker and have absolutely no affiliation to KitchenAid.
Recommends this product
Customer review from Kitchen Aid
2 months ago
from Cincinnati, OH
Nothing To Criticize
[This review was collected as part of a promotion.] I've owned two homemade ice cream makers previously, including a top, well-known brand. But none rivals the KitchenAid attachment. It makes the best by far: the most consistent texture; the most volume. I honestly can't find anything to criticize, only praise. It's well designed and engineered to work with my lift bowl stand mixer. It works perfectly. And in case you're wondering, I paid for my ice cream maker and have absolutely no affiliation to KitchenAid.
Recommends this product
Customer review from kitchenaid.com