Facial Fuel Energizing Face Wash, 33.8 oz.
Product details
Web ID: 13510637Ratings & Reviews
123 customer images
This review is from Kiehl's Since 1851 Facial Fuel Energizing Face Wash, 2.5 oz.Terrific Products
The entire purchasing experience with the Kiel’s website was simple and very user-friendly. I am especially impressed with the products that Kiel’s offers.
Recommends this product
Customer review from kiehls.com
This review is from Kiehl's Since 1851 Facial Fuel Energizing Face Wash, 33.8 oz.Great buy
I bought this for my hubby and he first loved the smell, not too strong, then liked how clean his face was after using it to wash his oily kind of face skin. It won’t dry out your face after using it. It makes the face fresh.
Customer review from kiehls.com
Great face wash
Great face wash, feeling of freshness which is kind of unique with his face wash. my daily face wash now. Gifted this to my father and he also liked it. Buying it again.
Recommends this product
Customer review from kiehls.com
Cheap and Nasty
Have used this face wash for fifteen years. The new version is like using dish soap on your skin. Smells awful, leaves your face dry and tight. Noticed it on the very first use. The price they are now charging for this is outrageous. Will never buy again.
Customer review from kiehls.com
Response from kiehls.com
Hello there and thank you for reaching out! We’re sorry to hear about your experience with the Facial Fuel Energizing Face Wash. We’d like to discuss this with you directly and assist further. Please give us a call at 1-800-543-4572 (Monday - Sunday, 10:00 AM - 7:00 PM EST) and provide the case number #43867788. If possible, please have the product available when you call. We look forward to speaking with you and resolving this matter.
This review is from Kiehl's Since 1851 Facial Fuel Invigorating Face Wash, 16.9 oz.New formula is horrible
New formula is horrible .. smells and watery now .. does not clean as well .. will be looking for replacement.. please change it back
Customer review from kiehls.com
Response from kiehls.com
Hello there and thank you for reaching out! We’re sorry to hear about your experience with Facial Fuel Energizing Face Wash. We’d like to speak with you directly to assist further. Please give us a call at 1-800-543-4572 (Mon–Sun, 10:00 AM–7:00 PM EST) and provide the case #43804685 when you reach out. It would be helpful to have the product available during your call. We look forward to speaking with you and resolving this issue.
This review is from Kiehl's Since 1851 Facial Fuel Invigorating Face Wash, 16.9 oz.This product helped my dry skin problem.
It feels really good when I wash my face with it. I use a face scrubber. It feels good going on my face. It also had a very good scent to it. 😁😁😁😁 It lathers up very well & I like that very well. 😁😁😁😁.
Recommends this product
Customer review from kiehls.com
This review is from Kiehl's Since 1851 Facial Fuel Invigorating Face Wash, 16.9 oz.Great product ruined
The new formula is awful. It smells different. Is watered down and does not lather well. You ruined a great parody to save money. Shame on you corporate ownership
Customer review from kiehls.com
Response from kiehls.com
Hello there! Thank you for sharing your feedback on the Facial Fuel Energizing Face Wash. We’re sorry to hear the formula didn’t meet your expectations, and we understand how frustrating it can be when a product you’ve relied on no longer feels the same. Your comments about the scent, texture, and lather are truly appreciated and will be shared with our team. We’d like to speak with you directly so we can learn more and assist further. Please feel free to give us a call at 1-800-543-4572 (Mon–Sun, 10:00 AM–7:00 PM EST). We’re here to help.
Very disappointed
Long time Kiehl’s customer but very disappointed with the new scent and feel of this face wash. The old formula was so much better. Won’t buy this again unless Kiehl’s comes out and admits their fault and reverts back.
Customer review from kiehls.com
Response from kiehls.com
Hi there, thank you for sharing your feedback. We’re sorry to hear that the updated Facial Fuel Energizing Face Wash didn’t meet your expectations. We understand how important consistency is for long-time users, and we appreciate you letting us know about your experience with the new scent and texture. Your comments will be shared with our team as we continually review our formulations. If you’d like assistance finding an alternative product that better suits your preferences, we’re happy to help — you can reach us at 888-768-2915, Mon–Fri, 9:00 am – 5:30 pm ET.