3-Pc. Kiss Me With Kiehl's Lip Balm Set
Product Details
Web ID: 19172866Can’t live without it!
I love this product. I carry it with me everywhere I go I use it over lipstick as well as by itself throughout the day and before bed
Recommends this product
Not the same formula
I have buying this product for at least 15 years and it was amazing. Recommended it to all my friends but this new formula is SO disappointing!! It’s NOT the same formula and I am so so sad because there is no other product like it on the market!! CHANGE IT BACK PLEASE??!!! I beg you!!
Response from Kiehl's Customer Representative
Hello Sad.
Thank you for sharing your experience with Kiehls Since 1851 Lip Balm 1. We're sorry to hear that this product no longer meets your expectations. We appreciate your feedback as it helps us to better understand how we can improve. We will be sure to pass your comments along to the appropriate departments for further consideration. Thank you again for reaching out to Kiehl's!
New formula is terrible
Old balm was fantastic, but the reformulation ruined it. Does NOT moisturize and does NOT last. It’s nothing like the pictured product. It is also runny and clumpy.
Response from Kiehl's Customer Representative
Hi there, thank you for sharing your experience with our Lip Balm #1. We understand how frustrating it can be when a product does not perform the way you had expected. We continually strive to offer the best formulas to our consumers. Your feedback is very important to us and we will share these comments with our team. We hope you continue to use our products and find great results!
Shine no Moisture
Does not moisturize just gives a shine
Response from Kiehl's Customer Representative
Hi there, thanks for sharing your experience with our Lip Balm 1. We are so sorry to hear it was not as moisturizing as you had hoped. Your feedback is valued and has been passed along to our team for further review. Thanks for choosing Kiehl's!
The whole family loves this chapstick!
Best stuff ever!
Recommends this product
Love this lip balm!
Been using Kiehls lip balm for years. Especially beneficial in cold weather when lips tend to dry and crack.
Recommends this product
This new version is so bad
This new version is so bad!!! I've been using this lip balm for more than 10 years and this time I felt like I got a faked product. It doesn't work at all. So bad
Kiehl's lipstick
Good price
Recommends this product