Kenity II Dining Chair, Created for Macy's
$305.10 with code: FRIEND$399.00
12-month financing with Macy's Card. *
OR
Color:Flint
Low Stock
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Product Details
Web ID: 174666085 months ago
terrible customer service
Bought 6 of these chairs. They delivered them curbside. Said if they took them inside it would be another $200. Less than a hour after they delivered them. My husband called customer service & told them one of the chairs had a broken caster. They told him that they would send someone out in 2 days to see if the chair was broken. As if we didn’t know if it was broken or not. Well on the day they were supposed to come out and check the chair nobody called or got in contact with us. So my husband had to call them. They had no record of an appointment. So now we have to wait another 5 days for them to see if it’s broken & then they will order a replacement. Terrible customer service! They should just replace the broken chair from the beginning! I will never purchase furniture from Macys again!!! The chairs are nice. Too bad the customer service is TERRIBLE!!!