Hello Kitty 50th Anniversary Limited Edition 3D Double Wall Glass Mug
$17.49 with code: FRIEND$42.00
Size:13.00 oz
Product Details
Web ID: 1895145419 days ago
from Nj
Returned
Doesnt look as pictured
Response from JoyJolt
JoyJolt19 days ago
Hi Marguerite123, Thank you for your feedback! We're sorry to hear the item didn’t meet your expectations. The JoyJolt Hello Kitty 50th Anniversary Mug is a limited edition design, and sometimes the look can vary slightly due to lighting or angles in photos. We’d love to learn more—feel free to reach out to our support team so we can help!
1 month ago
from Texas
Not worth the cost
Just a clear glass with stars at the bottom. There is no liquid to allow the stars to float so they just stay at the bottom. Glass is pretty thing and fragile.
Response from JoyJolt
JoyJolt1 month ago
Thank you for sharing your feedback! We appreciate your thoughts on the design and durability of the glass. The 3D stars are designed to be a fixed decorative element at the bottom of the mug, adding a unique touch to the design. However, we understand that expectations may vary, and we value your input as we continue to improve our products.
If you have any concerns or need assistance, please feel free to reach out to us. We’re happy to help!
1 month ago
Glass leaks
Don’t bother despite its cuteness! The interior already broke after 4 uses. This has been only washed by hand, no dishwasher. As I was stirring the coffee, it started to leak into the glitter section of the mug, the part where there should be no liquid! It’s no longer useable!
Response from JoyJolt
JoyJolt1 month ago
We're really sorry to hear about your experience. It's disappointing to learn that after only a few uses the interior of the mug failed and leaked into the glitter section. We design our products to be both attractive and durable, and this is certainly not the quality we aim for. Please reach out to our customer service team with your order details and any photos you have of the damage. We'll work with you to resolve the issue, whether that's through a warranty claim or a replacement. Your feedback is valuable to us as we continuously strive to improve our products.
4 months ago
half the drink on your blouse
cup design was sobadly done, when you take a sip half the drink ends up on your blouse. super cute cup just badly designed.
Response from JoyJolt
JoyJolt4 months ago
Hello, thank you for your honest feedback. We're truly sorry that you experienced a quality issue with our product. This is not the standard we aim for, and we would like to investigate this further. Please reach out to us with more details so we can assist you promptly.
7 months ago
beautiful cup
Beautiful mug for Hello Kitty lovers, perfect for drinking hot or cold... Super cute and shiny.
Recommends this product
7 months ago
it explode
it literally explode in the microwave. I gor burned!
Response from JoyJolt
JoyJolt1 month ago
We're very sorry to hear about your experience. The **JoyJolt Hello Kitty 50th Anniversary Limited Edition 3D Double Wall Glass Mug** is **not microwave safe**, as stated in the product description. We understand how frustrating this must have been and appreciate your feedback. Please reach out to our customer service team so we can assist you further. Your safety and satisfaction are very important to us!