Car Diffuser Case
Product Details
Web ID: 12039394Classy look and fragrance
[This review was collected as part of a promotion.] The Car Diffuser is pretty and the Lime Basil Mandarin is not too feminine and floral. The cartridge is expensive but it works and Jo Malone fragrances are sophisticated.
Recommends this product
Customer review from bloomingdales.com
Jo Malone is my Singature Scent
[This review was collected as part of a promotion.] This scent is very sexy yet not too overwhelming. I think it’s such a great gift I bought myself a present. Every time I am driving the fragrance as a natural new car scent. I just love it!
Recommends this product
Customer review from bloomingdales.com
Poor design!
For this kind of pricing for ONLY the holder, I would expect SOME kind of design or streamline? A product that is a lot more attractive than a little plastic square that sits AWKWARDLY on any vent it is placed on. It just looks dumb. And what in the heck is the screw off thing in the back? NO DIRECTIONS are included or available so we are just supposed to wonder? I do love my wood sage and sea salt scent and it puffs out when I start my car as long as fan vents are running. It has been in my car for 3 weeks or so and is supposed to last 3-4 months. I will have my dealership look at mounting it on the interior air filter next time it is serviced. I would recommend a more attractive design before recommending it to my friends.
Do not recommend doesn't make car smell at all
Was so excited to purchase this product as I am a huge Jo Malone fan to only be disappointed. For the amount of money you spend on this you should at least be able to smell something. We have had this for three days and each time we get in the car we smell nothing.
Customer review from jomalone.com
Response from jomalone.com
We're disappointed this isn't meeting your expectations and we want to assist right away! We kindly ask that you give us a call at 1-866-305-4706, or if you prefer, via email at jomaloneservice@jomalone.com so we can assist. We are standing by now!
Not compatible vents on Ford Everest Platinum 23
This was a lovely idea for Mothers Day but unfortunately it doesn't fit any of the vents of my new Ford Everest Platinum 23
Customer review from jomalone.com
Terrible Product
Was purchased this by my children what a disappointment - cannot smell any scent at all. Overpriced and terrible product - not what you would expect from JM
Customer review from jomalone.com
Response from jomalone.com
Thank you for reaching out, KCM. We always want you to be delighted with your Jo Malone London products and are concerned to hear that the car diffuser isn't giving the expected scent results. We'd like to look further into this and need a few more details so our team can best advise. Please contact us via this link: bit.ly/JMCustServ. to directly connect with our Consumer Care team. We look forward to assisting you.
Not a good product
It is overpriced for a such simple product like this. The quality does not match the price.
Customer review from jomalone.com
Response from jomalone.com
Your comments are important and we want to connect you with the right team. If you would like further assistance, please reach out to consumercare-soc@gcc.jomalone.com with your contact information and full details. A team member will then be in touch.
Bad Pricing Corporate Strategy
As Engineer, Im extremely happy with build quality and functionality of it. But this is HUGE MISTAKE of the JO MALONE marketing/strategists- this MUST have item to use Cartridges is beyond understanding overpriced. I understand and appreciate, as business educated and experienced, that hi-end brands are entitled to higher margins. But Overpriced "cartage holder" is holding a lot of customers to buy it. It would make sense if "starter pack" includes Cartridge and this holder with 20-30 extra on top of the cartridge price. Not stand-alone for a hundred CAD(!).
Customer review from jomalone.com
Response from jomalone.com
Your comments are important and we want to connect you with the right team. If you would like further assistance, please reach out to consumercare-soc@gcc.jomalone.com with your contact information and full details. A team member will then be in touch.